Collections Specialist

at  Robert Half

We are actively seeking a Collections Specialist based in Detroit, Michigan, to join our Legal team. This role offers a contract to hire employment opportunity. As a Collections Specialist, you will be responsible for managing accounts receivable balances, analyzing data, and negotiating with clients to resolve collection issues.

• Manage and monitor client accounts receivable balances and initiate contact for collection resolution.
• Perform analyses of credit and collection data to identify accounts of increasing concern and escalate when necessary.
• Maintain consistent communication with Billing Attorneys regarding client receivables and offer suggestions on how to address aged balances.
• Generate reports suitable for both internal and external parties on demand.
• Maintain compliance with client payment expectations according to the terms of retention, alternative arrangements, payment plans, and custom settlement details.
• Provide support for preparation and processing of alternative fee arrangements, requests for suit, proofs of claim, and other collection issues as needed.
• Demonstrate familiarity with using electronic billing vendor websites to streamline collection processes.
• Use negotiation skills to work with clients in order to bring collection issues to a mutually satisfactory resolution.
• Monitor and track progress on accounts receivable write-offs, including preparation of write-off paperwork for approval.
• Occasionally assist other Financial Services Departments with time-sensitive projects and requests.
• Proficient knowledge of Collection Processes and Cash Collections
• Experience in Billing Collection and Collection Operations
• Demonstrable expertise in Collections
• Excellent communication and negotiation skills
• Strong understanding of legal requirements involved in collections
• Ability to manage and prioritize multiple tasks
• Proficient in Microsoft Office Suite and other relevant software
• High attention to detail and accuracy
• Ability to maintain confidentiality and adhere to ethical standards
• Ability to work independently and as part of a team
• Excellent problem-solving skills
• Strong customer service orientation.
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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