Collections Specialist

at  Robert Half

We are offering a contract employment opportunity for a Collections Specialist in Jersey City, New Jersey. This role involves maintaining our company’s collection policies, managing the collection process, and evaluating clients’ financial abilities in the telecommunications industry.

SKILLS:

• Proficient in Accounting Software Systems, Accurint, Great Plains (GPAC), IBM AS/400, and Microsoft Excel.
• Familiarity with Billing Functions and Collection Processes.
• Experience as a Collector and handling Credit related tasks.
• Excellent Customer Service skills.
• Proficiency in Accounting Software Systems is essential for this role.
• Knowledge of Accurint is required.
• Familiarity with Great Plains (GPAC) is vital.
• Experience with IBM AS/400 is necessary.
• Applicants must be proficient in Microsoft Excel.
• Understanding of Billing Functions is required.
• Knowledge of Collection Processes is important.
• Experience as a Collector is necessary.
• Understanding of Credit is required.
• Excellent Customer Service skills are essential.
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources .
  © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use

• Keep company’s collection policies updated and ensure adherence to relevant laws and policies.
• Evaluate clients’ financial capabilities and negotiate feasible payment plans.
• Establish contact with clients with overdue payments and set up payment plans.
• Manage and monitor all overdue accounts, identifying potential issues that may delay payment and taking necessary action.
• Collaborate with the sales and customer service departments to handle customer inquiries and resolve disputes.
• Report on collection activity and accounts receivable status to management.
• Organize records of debts and payments, and re-organize customer’s account based on received payments.
• Participate in necessary legal proceedings and assist with the preparation of financial documents.
• Develop collection strategies to maximize cash receipts.
• Prepare reports on account statuses for the accounts receivable department and assist clients in navigating the company’s website or payment portal.