Collections Specialist with German

at  KimberlyClark

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

In this role, you will:

• Reach out to the end-customers to collect payment,
• Analyze data or information of the portfolio of end-customers, identify the root causes of debts and open credits, implement plans of solutions,
• Monitor, maintain and reconcile assigned accounts in the portfolio, propose write-offs, focus on maintaining low balance of debts,
• Telephone and e-mail external customers to reduce delinquency and offer support in providing financial data analysis of the accounts,
• Report financial data in terms of customers who exceed the credit limit, with unearned cash discounts, with past due invoices contributors and aged debts,
• Act as a liaison between the end-customer and other Order to Cash departments, share the obtained documentation for: disputes, unallocated payments, and other claims.

ABOUT US

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

In this role, you will:

• Reach out to the end-customers to collect payment,
• Analyze data or information of the portfolio of end-customers, identify the root causes of debts and open credits, implement plans of solutions,
• Monitor, maintain and reconcile assigned accounts in the portfolio, propose write-offs, focus on maintaining low balance of debts,
• Telephone and e-mail external customers to reduce delinquency and offer support in providing financial data analysis of the accounts,
• Report financial data in terms of customers who exceed the credit limit, with unearned cash discounts, with past due invoices contributors and aged debts,
• Act as a liaison between the end-customer and other Order to Cash departments, share the obtained documentation for: disputes, unallocated payments, and other claims

To succeed in this role, you will need the following qualifications:

• Fluent German and English, both written and spoken,
• Microsoft Excel and analytical skills,
• Demonstrable Customer Relationship Management skills,
• Problem solving and decision-making skills,
• Enterprise Resource Planning systems (ERP) working knowledge, SAP environment would become an advantage,
• Previous experience in collections, accounting, or finance related area would be a plus