Collections Team Leader

at  Checkatrade

COLLECTIONS TEAM LEADER

Ready to lead, motivate, and transform our collections process?
Checkatrade’s mission is to be the trusted foundation of every home, by connecting people with the trades and tools to make home improvements easy. As a Collections Team Leader, your role is pivotal for the subscription membership base. You’ll manage a team of Collection Officers, delivering high levels of performance as well as balancing debt resolution with member retention targets. If you have experience in implementing robust controls and continuous improvements with strong technical knowledge and business acumen, then we want to hear from you! You’ll play a crucial part in delivering the right solutions, supporting our members, driving cash collection and mitigating against future debt risk.
Location: Lakeside, Portsmouth. Hybrid working applies (4 days in the office, 1 day at home)

Please refer the Job description for details