Command Centre - Major Incident Manager

at  Singtel

Singapore 239732, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate21 Nov, 2024Not Specified22 Aug, 20245 year(s) or aboveMajor Incident Management,Problem Management,Information Technology,Continuous ImprovementNoNo
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Description:

COMMAND CENTRE - MAJOR INCIDENT MANAGER

Date: 13 Aug 2024
Location: Singapore, Singapore
Company: Singtel Group
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

SKILLS FOR SUCCESS:

  • Possess Bachelor in Information Technology.
  • Minimum 5 years’ relevant experience in IT and WAN environment..
  • Experience in applications management or infrastructure operations support.
  • Extensive knowledge and experience in major incident management, problem management and event management.
  • ITIL V3 foundation certificate with experience in an ITIL based environment and a deep understanding of ITIL v3 processes.
  • Ability to lead, influence and coordinate resources to achieve results.
  • Demonstrates initiative and a commitment to continuous improvement
  • Ability to perform under pressure.
  • Flexibility in approach to problem solving.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Other

Other

Trade Certificate

An itil based environment and a deep understanding of itil v3 processes

Proficient

1

Singapore 239732, Singapore