Commercial Account Manager - Essex

at  Securitas

REQUIRED EXPERIENCE & SKILLS:

• Proven experience in managing client relationships and delivering excellent customer service
• P&L ownership, forecasting, and budgeting experience
• Proven commercial acumen with a strong track record of delivering solutions
• Strong understanding of risk profiles and mitigation options
• Demonstrable experience of consultative sales
• Experience in project costings and managing margins
• Excellent communication skills, with the ability to engage and influence key stakeholders
• Strategic leadership skills and an innovative approach to problem-solving

KEY RESPONSIBILITIES:

Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.
Business Growth: Identifying new business opportunities aligned with your geographic area.
Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.
Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.
Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.
Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.