Commercial Analyst

at  Direct Line Group

WHAT YOU’LL BE DOING

• Monitor and report on weekly performance metrics across our Existing Customer funnel
• Conduct in-depth analysis of metrics to identify underlying trends and drivers
• Contextualise performance through actively monitoring the motor insurance market
• Use data and commercial intuition to make decisions in uncertain environments
• Support the creation of the Business Plan for Motor Existing Customers
• Ensure delivery against this Plan, working alongside Pricing, Product, Operations, Marketing and Digital teams
• Be curious and creative to challenge others and identify improvement opportunities for positive change
• Drive the delivery of initiatives, working alongside specialists across the business, utilising a test and learn approach to maximise benefits and insights
• Develop a comprehensive understanding of the regulatory landscape and identify its implications on business models, products, and processes.
• Establish an understanding of managing customer and commercial trade-offs in a highly regulated industry.
• Integrate the ‘voice of the customer’ into all you do.

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
• Up to 10% bonus
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• 25 days annual leave, increasing each year up to a maximum of 28
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more