Commercial Collections Representative

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Collections experience
• A BS/BA degree in accounting, finance, or economics
• Accounting experience, accounts receivable or accounts payable
• Customer service/Customer Care experience
• Excellent verbal, written, and interpersonal communication skills
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Sound analytical skills with high attention to detail and accuracy
• Experience delivering results in a fast-paced, deadline driven environment
• Sound organizational, multi-tasking, and prioritizing skills
• Intermediate Microsoft Office skills (Word, Excel and Outlook)
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Artiva experience
• Infolease experience
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Ability to work effectively, as well as independently, in a team environmen

Wells Fargo is seeking a Commercial Collections Representative in Transactions & Processing as part of Wholesale Lending Operations division. Learn more about our career areas and lines of business at wellsfargojobs.com.
This position is responsible for analyzing and managing delinquent/ problem commercial business loans. This includes account/credit analysis, identify the right parties, and handling the negotiation and execution of appropriate strategies to reach long term resolution.

In this role, you will:

• Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research
• Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans
• Review account equity to determine loss projections
• Monitor portfolio for policy compliance and adherence to risk ratings
• Assist in the training of entry level staff
• Participate in conducting issue specific training in conjunction with Manager
• Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue
• Lead by example, handle core assignments effectively while taking on additional responsibilities
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Collections experience
• A BS/BA degree in accounting, finance, or economics
• Accounting experience, accounts receivable or accounts payable
• Customer service/Customer Care experience
• Excellent verbal, written, and interpersonal communication skills
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Sound analytical skills with high attention to detail and accuracy
• Experience delivering results in a fast-paced, deadline driven environment
• Sound organizational, multi-tasking, and prioritizing skills
• Intermediate Microsoft Office skills (Word, Excel and Outlook)
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Artiva experience
• Infolease experience
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Ability to work effectively, as well as independently, in a team environment

Job Expectations:

• Candidates must be willing to work additional hours as needed.

Posting Location(s):

• 801 Walnut St., Des Moines, IA
• 2800 S Price Rd, Chandler, AZ

Additional details:

• Position locations listed above.
• Relocation assistance is not available for this position.
• Visa Sponsorship not available for this position