Commercial Collections Representative

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Accounting experience; accounts receivable or accounts payable
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Exceptional verbal, written, and interpersonal communication skills
• Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Collections or customer service experience
• Experience delivering results in a fast-paced, deadline driven environment
• Sound organizational, multi-tasking, and prioritizing skills
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Ability to navigate multiple computer systems, applications, and search tools to find information
• Ability to influence and drive for results and process improvement
• Ability to work effectively, as well as independently, in a team environmen

Wells Fargo is seeking a Commercial Collections Representative in Commercial Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research
• Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans
• Review account equity to determine loss projections
• Monitor portfolio for policy compliance and adherence to risk ratings
• Assist in the training of entry level staff
• Participate in conducting issue specific training in conjunction with Manager
• Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue
• Lead by example, handle core assignments effectively while taking on additional responsibilities
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Accounting experience; accounts receivable or accounts payable
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Exceptional verbal, written, and interpersonal communication skills
• Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Collections or customer service experience
• Experience delivering results in a fast-paced, deadline driven environment
• Sound organizational, multi-tasking, and prioritizing skills
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Ability to navigate multiple computer systems, applications, and search tools to find information
• Ability to influence and drive for results and process improvement
• Ability to work effectively, as well as independently, in a team environment

Job Expectations:

• This position currently offers a hybrid work schedule
• Ability to work additional hours as needed

Posting Locations:

• 5000 Riverside Rd., Irving, TX 75039

Other details:

• Position location listed above.
• Relocation assistance is not available for this position.
• Visa Sponsorship not available for this position