Commercial Lines Account Associate, Cross Border Unit

at  HUB International

WHAT YOU’LL NEED FOR SUCCESS

• RIBO (Ontario Broker’s license) or ability to obtain in short order Required
• Typically, 3+ years of Insurance Industry and product line experience – broking or underwriting
• Experience in the placement of commercial lines, transportation, cross border accounts is strongly preferred
• Experience delivering client-focused solutions based on customer needs
• Professional communication, and strong interpersonal skills
• Strong customer service focus with the ability to deliver positive customer experiences
• Self-starter and strong team player able to work within Production and Service teams
• Effective organizational skills and time management
• Working knowledge of Microsoft Office Products (Word and Excel).
• Ability to learn and understand new systems quickly; EPIC fluency is an asset.
• Bilingual (French/English) is an asset
  When you choose HUB, you’re choosing the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker supported by over 19,000 professionals in 500 offices across North America. We provide a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit https://www.hubinternational.com/en-CA/about-us/.

ABOUT THE ROLE

We’re looking for a dynamic Commercial Insurance Account Associate for our Cross Border division. In this role, the AA will work closely with our Canadian & US brokers to service the day-to-day needs of our in-house and well-established book of business. This includes reviewing and amending insurance policies with the client to ensure complete and appropriate coverage.

WHAT YOU’LL DO

• Continuously delivering quality client service for an assigned book of business
• Developing and nurturing client relationships by identifying client-specific needs; creating innovative and cost-effective solutions
• Be responsible for the renewal and servicing of cross-border policies, cross-border clients, and other items client service from end to end (submission, marketing, proposal, binding, invoicing, etc.)
• Monitoring client accounts receivable statements, and collecting outstanding premium owing;
• Building relationships with sub-brokers across Canada and writing business in the industries and programs we develop