At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualification:

• 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Commercial Real Estate Lending Experience
• Experience working in the accounting industry
• Knowledge of loan documentation; construction loan budget monitoring experience; and title work experience.
• Proficient in Loan IQ
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Excellent verbal, written, and interpersonal communication skills
• Ability to effectively resolve problems and conflicts at the immediate and root-cause levels
• Ability to work effectively, as well as independently, in a team environment
• Ability to work in a fast-paced deadline driven environment
• Sound critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Good business communications skills and be recognized as someone who delivers extraordinary and superior customer servic

Wells Fargo is seeking a Commercial Loan Servicing Representative in Commercial Banking Operations as a part of Wholesale Lending Operations Division. Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Support internal and external customers with inquiries and complaints regarding loan servicing needs.
• Monitor loan system and resolve customer issues and process complex transactions online.
• Perform moderately complex administrative, transactional, operational and customer support tasks.
• Act as primary loan servicing contact that involve construction monitoring and disbursements.
• Monitor collateral and preparing payoff letters, releasing collateral.
• Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing.
• Receive direction from supervisors and escalate non-routine customer concerns to experienced individuals.
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.
• Interact with internal customers.
• Receive direction from leaders.
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.

Required Qualification:

• 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Commercial Real Estate Lending Experience
• Experience working in the accounting industry
• Knowledge of loan documentation; construction loan budget monitoring experience; and title work experience.
• Proficient in Loan IQ
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Excellent verbal, written, and interpersonal communication skills
• Ability to effectively resolve problems and conflicts at the immediate and root-cause levels
• Ability to work effectively, as well as independently, in a team environment
• Ability to work in a fast-paced deadline driven environment
• Sound critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Good business communications skills and be recognized as someone who delivers extraordinary and superior customer service

Job Expectations:

• Ability to work a hybrid schedule, at least 3 days a week working in office.
• Candidates must be willing to work additional hours as needed.

Primary Posting Locations:

• 1525 West W T Harris Blvd, Charlotte, NC 28262
• 600 S 4th St, Minneapolis, MN 55415

CommercialBanking