Commercial Manager

at  Atlas Workplace Services

MINIMUM QUALIFICATIONS, CERTIFICATIONS AND TRAINING REQUIRED

• Degree level education or equivalentProfessional qualification (Finance or Technical)

ABOUT THE ROLE

Are you a commercial management expert with a passion for driving value and efficiency? Do you thrive in a fast-paced, collaborative environment?
Based in our Milton Keynes office with flexibility to work hybrid, the Commercial Manager at Atlas Workplace Services will play a critical role in managing and overseeing all commercial aspects related to designated accounts. This includes managing FM supply contracts, client contracts, Lifecycle Replacements, and capital projects. The successful candidate will ensure financial commitments are met, risks and opportunities are managed, and all expenditures offer value for money while adhering to Atlas’s corporate governance framework.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Commercial management of the FM supply contract, client contract, Lifecycle Replacements and capital projects.
• Responsibility for the management and pricing of contract variations.
• Supporting supply chain in procuring new contracts.
• Reviewing and negotiating contract Terms and Conditions.
• Managing supplier and client invoicing and payment.
• Revising contract service schedules and setting service levels.
• Preparing specifications for service alteration.Document control to auditable levels supporting our financial and quality assured system.
• Ensuring effective Quality Assurance and VFM for all activities.
• Support the procurement department with of annual benchmarking of the contract to verify VFM to the customer.
• Support the Operational team with finding potential efficiency in delivery.
• Maintenance of an FM data management system which tracks all service variations including client services contract amendments and contractual variations.
• Identification of Risk and opportunities, managing both the Commercial Risk and Innovation and Opportunities registers.
• Enforcement of effective Corporate Governance in line with company procedures and policies.
• Support all other teams in relation to commercial issues.
• Ensure all activity is carried out in line with customer and organisational KPIs.
• Support the Operational team with continuous improvement activity, providing focus and guidance where required.
• Develop and implement CI plans, programs and initiatives in line with the company’s strategy and goals.
• Monitor CI KPIs and metrics, and report on progress to senior management.
• Assess, review and mitigate commercial and contractual risks for the contract.
• Provide commercial and contractual expertise to the contract.
• Produce and submit valuation certification.
• Draft and issue correspondence, claims, budget monitoring and producing contract/workstream performance data for the contract.
• Investigate shortfalls, issues, and complaints in current business processes for the contract.
• Establish norms and standards of company performance for the contract.
• Monitor staff performance and organizational processes for the contract.
• Support the Head of Commercial on process improvement across the wider business.

ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE FOR THIS ROLE

• 5-10 years’ commercial, technical, Legal or finance experience in an FM provider.
• Commercial Awareness
• Experience of prioritising and working to strict deadlines
• Experience of working with all levels of stakeholders in the business