Commercial Manager

at  Cagney Contract Cleaning

OVERALL RESPONSIBILITY

This is a Senior Management role reporting to the Managing Director. The successful candidate will be responsible for the management of the Business Development department and will have responsibility for strategic planning within the business and managing cross-departmental affairs.

Define a business development strategy in conjunction with the leadership team that will generate new business based on the current market and to execute the strategy with your team. Successfully implement the defined strategy to deliver results for the business.
Manage the Business Development department to ensure efficient and proactive sales strategy.
Foster a sales focus withing the existing team and management of how sales leads are identified and followed through to the end of the sales process.
Provide coaching & guidance to the team on managing sales and identify training needs to enable the team to become more sales focused, while still retaining a focus on the fact that we adopt a people orientated and operational focused approach to business development.
Continuously evaluate and improve sales processes, ensuring streamlined operations and optimal use of resources.
Identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities.
Provide input to Samsic multi country tenders and manage Commercial interactions with Samsic at Group level for mutual benefit.
Keep up to date with industry developments, maintaining awareness of competitor and client activity and market trends.
Develop relationships with FM clients & key clients and maintain ongoing contact to optimize the relationship for the company.
Maintain excellent relationships and after-sales support to build mutual confidence in line with the agreed business strategy.
Identify unacceptable terms and conditions and negotiate contracts with clients.
Drive the necessary input required from your department for systems implementations and other projects that arise.
Develop a positive interdepartmental relationship between your department and other departments in the Company.
Manage your department with a balance between their objectives and needs, and the overall objectives of the Company.
Plan the future needs and strategy of the Business Development department based on latest position of the department combined with internal plans, growth forecasts and external factors such as economic situation.
Work with the Senior Management team to implement the strategic goals of the business.