Commercial Product Manager Accounts

at  ING

Transaction Services (TS) is one of ING Wholesale Banking’s (WB) main business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue to support sustained growth for the WB by delivering competitive and relevant TS products.
The purpose of the Product Management PCM is to unlock existing business potential and activate new client/market opportunities. The focus is on executing a strong commercial strategy aiming at stable and sustainable income flows. The Product Management PCM team makes a difference for our clients by creating and offering best in class and fit-for purpose products and services while continuously improving our existing proposition as well as developing new products for our client base.
As Commercial Product Manager Accounts within the TS PCM organization you will be part of the Product Area Accounts & Cash Management. With our Accounts proposition we aim to offer treasurers state of the art and future fit solutions that create visibility, control, and optimization in an automated way.

PROVEN TRACK RECORD AND TECHNICAL SKILLS

• Master’s or bachelor’s degree.
• Minimum 5 years working experience.
• Experience in commercial product management and/or marketing and/or client experience.
• Customer Market Analysis.
• Financial acumen.
• Stakeholder management skills in complex ecosystems.
• Business Analysis & Insight.
• Excellent written and verbal English communication skills.
• Credit Risk experience is a plus.

ABOUT US

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

• You are a key player in determining the strategic direction of our Accounts offering within our European network, supporting the Head of Product management Accounts & Cash Management to set to right priorities based on facts and data.
• You will be responsible for the day-to-day product performance and P&L of our Account offering.
• You will be responsible for the development and maintenance of our PCM deal-price model, providing insight in PCM deal-profitability.
• You will be responsible for product strategy, proposition, roadmap, design, commercial execution, and life cycle.
• You will be responsible for creating & tracking business cases. Including identifying the data relevant for monitoring product performance, running business cases, Dynamic Plan and other relevant activities.
• You will be responsible for marketing, communication & customer satisfaction.
• You will contribute to TS’ sustainable performance, and you identify opportunities to better serve and delight our customers in daily collaboration with Sales, Client Services and the Sector organization.
• You will be responsible for monitoring and updating policies and governance related to your products and translating it into the product strategy and priorities.
• You will be responsible for non-financial risk management (i.e., Product Approval Review Process, issues management, audits, key control testing etc.).
• You will be responsible for the risks related to your products and work with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulations and policies.
• You are responsible for aligning with Delivery Management (DM) organization and ensuring successful delivery of your product requirements.
• You define the business requirements and translate them to the DM Customer Journey Expert with the aim of developing and maintaining products and services. As a result, you also play a supporting role in the QBR process.
• You share responsibility with the DM organization in ensuring our license to operate by secure and flawless 24/7 operations.