Commercial Program Manager - Miami, FL

at  DHL

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

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DHL is looking for aCommercial Program Managerthat will be responsible for identifying, defining and implementing efficient sales processes, policies and procedures to support the sales force. A successful professional in this role will Manages and coordinates sales support activities including sales reporting information, market coverage data, and quota management and administration. Provides market intelligence, lead reporting and general analytics to the sales team.
The professional that will thrive in this role will have the ability to review and compile internal and external market and industry research into summaries to be used by the sales force to improve performance. They will be key in facilitating communications and coordinating projects that may involve cross-departmental and/or cross functional team members.

SKILLS & QUALIFICATIONS:

• Intermediate-level professional contributor
• Typically requires BS/BA in related subject area
• Excellent knowledge of MS Excel and MS Power Point, any other business analytics tools are a plus
• Minimum of 2 years’ experience in related field or MS/MA with a minimum of 1 year of experience in related field
• Professional certification is required in some areas

KEY RESPONSIBILITIES:

• Develops, implements, monitors and reports on tools and processes to support the sales force
• Manage Sales Campaigns and Sales programs
• Monitors and identifies current and potential issues that affect sales performance
• Compiles and analyzes sales data
• Prepares sales forecasts
• Assists in the development of quotas
• Prepares presentations for Senior leaders
• Analyze changes in Sales territories geographies
• May be responsible for entire projects or functions having modest scope/impact or portions of projects having considerable scope/impact to department, area, and, at times, business unit results
• May oversee the completion of projects or assignments, including; planning, assigning, monitoring, and reviewing progress and accuracy of work,evaluating results, etc. May contribute to employees’ professionaldevelopment
• Supports ad hoc projects relating to the sales force
• Performs data queries and generates sales reports as directed by the sales force or sales management
• Creates email letters, brochures and collateral to be used by the sales force in support of customer acquisition and retention management
• Maintains database of competitive pricing and other information
• Responds to inquiries from sales force and customers
• At higher levels, may provide functional advice or training to less experience sales support positions

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you’ll find our benefits and rewards are among the best in the industry They include:

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• myShares - Voluntary plan to buy discounted company shares
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunitie