Commercial Sales Assistant

at  Total Tools

Hoppers Crossing VIC, Australia

• Full time role with Australia’s Ultimate Tool Shop!
• Competitive Salary, with Tool of Trade Vehicle, Bonuses, Phone & Laptop Provided.
• Dynamic Sales Role- Build & Grow Relationships & Drive Sales for your Store!

Total Tools Hoppers Crossing is looking for a Commercial Sales Assistant who has a real passion for tools & trades. This is an exciting and rare opportunity for you to utilise your current sales skills and experience within a growing and diverse business.
This position will suit an experienced sales professional; you will have previous experience as a sales representative, account manager or similar, with an ability to build strong, loyal relationships in the trade and industrial sectors. Having a passion for outstanding customer service will result in delivering the required KPIs, whilst adding real value to our trade customers. You will be an enthusiastic, self-starter, with proven results in driving sales growth in a target driven environment.

• Customer Interaction: Engage with commercial customers, providing personalized service and expert advice on our extensive range of products.
• High-Level Customer Service: Manage relationships with top-level clients, ensuring their needs are met with professionalism and efficiency.
• Order Management: Follow up on customer orders with suppliers to ensure timely delivery and satisfaction.
• Delivery: Occasionally deliver products to customers using a company vehicle. A valid driver’s license is required.
• Quoting: Prepare detailed quotes for commercial customers, ensuring accuracy and competitive pricing.
• Product Research: Conduct thorough research on products requested by customers, providing them with the best options available.
• Promotional Activities: Update mailing lists and assist with the distribution of special promotions to our commercial clients.
• Achieving sales, margin, and product mix targets
• Analysing sales and customer data to identify new opportunities
• Attracting new customers in addition to growing existing business- you will be comfortable cold calling as required