Commercial Service Specialist

at  Lufthansa Systems

WHO ARE WE?

Lufthansa Systems Poland is acclaimed and widely recognized provider of superior services and IT solutions for the aeronautical, logistic and financial industries. As a part of the Lufthansa Group we implement technological solutions and dedicated services.
We are seeking a highly organized and detail-oriented individual to join our team as a Commercial Service Specialist. In this role, you will work closely with Customer Service Team to prepare and analyze budgets and forecasts, as well as assist with month-end and year-end closing activities. Additionally, you will provide support and coordination in commercial area. Strong communication and problem-solving skills are essential for success in this position.

WHO ARE YOU?

• 2+ years of experience in cooperation with customer/management/production department,
• Experience in entering billing data to SAP,
• Familiarity with accounting systems,
• Proficiency in MS Windows, MS Office,
• Knowledge of month-end and year-end closing activities,
• Strong research skills to assist with invoice clarifications and commercial issues,
• University degree, preferably Economy/Finance or similar,
• We are looking for a candidate who is based in the Tri-city area,
• Willingness to work from the office,
• Very good knowledge of English and Polish (written and spoken).

• Preparation of budget and forecast according to the specifications and in coordination with the Customer Service Managers.
• Month-end closing activities (billing, accruals, etc.) inserting billing data in accounting systems/ financial portals,
• Preparation and execution of year-end closing tasks as well as preparation of relevant information for customer service managers, team leader,
• Supporting the Team Leader and Customer Service Managers on all commercial issues (e.g. SAP research; invoice clarifications)
• Coordination and optimization of workflows between Contract Management, Controlling, Lufthansa Group Business Services, Sales department,
• Handle customer queries and complaints regarding billed services and/or missing purchase orders; in consultation with Customer Service Team as necessary