Commercial Specialist

at  Paulig Group

At Paulig, we believe every meal counts. As an international player in the food and beverage industry and as a house of iconic brands, we can make an impact that counts – and careers that matter.
We are now looking for a Commercial Specialist to support Out of Home and Foodservice business in Customer Brands. You will be based in Roeselare, Belgium and report to Commercial Director, OOH.
Are you a customer-focused individual with experience in FMCG (Fast-Moving Consumer Goods)? Do you have strong account management skills and the ability to build and maintain relationships with clients? If so, we have an exciting opportunity for you!
As a Commercial Specialist you are accountable for delivering exceptional customer experience by responding to customer requests, gathering feedback, and managing accounts and prospects, among other responsibilities.

What you will do:

• Responding to customer requests (answering questions & responding to complaints)
• Gathering customer feedback and satisfaction to exceed expectations
• Reporting on client turnover to clients
• Supporting accounts and prospects
• Managing promotions and inventory
• Coordinating shipment of samples to clients
• Completing logistics and quality documents
• Coordinating projects for product adjustment activities

What we offer:

• A fixed job in an ambitious, dynamic, and fast-growing organization.
• A competitive salary and an interesting package: 20 days of holiday plus 11 days of paid compensation, Benefits @ work platform, free sport lessons , discounts for fitness, a, hospitalisation and dental care insurance, bonus CAO 90, seniority days, seniority bonus, etc.
• Paulig is home to continuous learning opportunities and is a dynamic workplace that has a strong future-oriented focus. Our international company culture encourages both personal and company growth.
• You will be a part of a passionate, international team working as visionaries of the food industry
• At Paulig, everyone has a role to play in building a healthier, more sustainable food culture and enable the future of food

What we appreciate:

• Fluent in English, strong in French and/or Dutch are a plus
• Customer-focused individual with experience in FMCG
• Strong account management skills and the ability to build and maintain relationships with clients
• Excellent communication and negotiation skills
• University degree or equivalent based on working experience
• Experience in a commercial role in FMCG is a plus
• Ability to travel 3-4 times per year

More information and how to apply:
We look forward receiving your applications as soon as possible but latest November 17th. We do ongoing selection of candidates during the application period and might start interviews before the last application date, so don’t hesitate to submit your application if you’re interested.
Want to learn more about working for Paulig and what we offer? Read more on
www.pauliggroup.com
and
www.pauligpro.com
Paulig is a family-owned food and beverage company, growing a new, sustainable food culture – one that is good for both people and the planet. Paulig provides all things tasty; coffees and beverages, Tex Mex and spices, snacks and plant-based choices. The company’s brands are Paulig, Santa Maria, Risenta, Poco Loco and Zanuy. Paulig’s sales amounted to EUR 1,17 billion in 2023. The company has over 2200 passionate employees in 13 different countries working around the purpose “For a life full of flavour”.

• Responding to customer requests (answering questions & responding to complaints)
• Gathering customer feedback and satisfaction to exceed expectations
• Reporting on client turnover to clients
• Supporting accounts and prospects
• Managing promotions and inventory
• Coordinating shipment of samples to clients
• Completing logistics and quality documents
• Coordinating projects for product adjustment activitie