Commercial Specialist (Sales Support)

at  Paulig Group

At Paulig, we believe every meal counts. As an international player in the food and beverage industry and as a house of iconic brands, we can make an impact that counts – and careers that matter.
We are now looking for a Commercial Specialist (Sales Support) to support the Sales Managers of Out of Home, Foodservice & Industry business in Customer Brands. You will be based in Roeselare, Belgium and report to Commercial Director, OOH.
Are you a customer-focused individual with experience in FMCG (Fast-Moving Consumer Goods)? Do you have a passion for delivering exceptional customer experience and the ability to build and maintain relationships with clients? If so, we have an exciting opportunity for you!

What you will do:

• Responding to customer requests (answering questions & responding to complaints)
• Gathering customer feedback and satisfaction to exceed expectations
• Reporting on client turnover to clients
• Supporting accounts and prospects
• Managing promotions and inventory
• Coordinating shipment of samples to clients
• Completing logistics and quality documents
• Coordinating projects for product adjustment activities

• Communicate with internal and external stakeholders

What we offer:

• Paulig is home to continuous learning opportunities and is a dynamic workplace that has a strong future-oriented focus. Our international company culture encourages both personal and company growth.
• A fixed job in an ambitious, dynamic organization.
• A competitive salary and an interesting package: 20 days of holiday plus 11 days of paid compensation, Benefits @ work platform, free sport lessons, discounts for fitness, hospitalization and dental care insurance, bonus CAO 90, seniority days, seniority bonus, etc.
• You will be a part of a passionate, international team working as visionaries of the food industry
• At Paulig, everyone has a role to play in building a healthier, more sustainable food culture and enable the future of food

What we appreciate:

• Fluent in English. Strong in French and/or Dutch are an advantage
• Customer-focused individual. Experience in FMCG is a plus
• Strong organizational skills, structured approach and capability to keep the overview
• Ability to build and maintain relationships with colleagues, external partners and foster a positive office environment
• Excellent communication skills, written and verbal, enabling effective interactions with internal teams and external contacts
• University degree or equivalent based on working experience

More information and how to apply:
We look forward receiving your applications in English as soon as possible but latest February 2nd. We do ongoing selection of candidates during the application period and might start interviews before the last application date, so don’t hesitate to submit your application if you’re interested.
For more information about the role, please contact Commercial Director Stijn Meersman +32 473 89 64 during the following times: Wed Jan 22nd or Tue Jan 28th between 11.00-12.00 CET.
Want to learn more about working for Paulig and what we offer? Read more on
www.pauliggroup.com
and
www.pauligpro.com
Paulig is a family-owned food and beverage company, growing a new, sustainable food culture – one that is good for both people and the planet. Paulig provides all things tasty; coffees and beverages, Tex Mex and spices, snacks and plant-based choices. The company’s brands are Paulig, Santa Maria, Risenta, Poco Loco and Zanuy. Paulig’s sales amounted to EUR 1,17 billion in 2023. The company has over 2500 passionate employees in 13 different countries working around the purpose “For a life full of flavour”

• Responding to customer requests (answering questions & responding to complaints)
• Gathering customer feedback and satisfaction to exceed expectations
• Reporting on client turnover to clients
• Supporting accounts and prospects
• Managing promotions and inventory
• Coordinating shipment of samples to clients
• Completing logistics and quality documents
• Coordinating projects for product adjustment activities
• Communicate with internal and external stakeholder