Commercial Systems & Reporting Lead

at  NHS England

The NHS has implemented a national single eCommercial software solution for the recording of proposed commercial workplan activity that will be required to be procured by each NHS organisation. We are looking for someone with team management experience, good procurement or software support experience and good customer relationship skills to assist with this exciting programme of works.
The post holder will support the Senior Systems Programme Manager to ensure that the Health Family eCommercial system is operational, fit for purpose and providing continued improvement, in-line with procurement regulations and providing the right end-user support.
This role forms part of managing a national support service, to support in-scope organisations in effectively adopting the system, improving data quality, and identifying opportunities to increase commercial value for the NHS.
As a Systems and Reporting Lead, the post holder will take ownership of technical requirements (involving change management) and assure these are delivered by the system supplier and lead the team to provide excellent end-user support.
The role will help define workflows, system reports and dashboards to monitor process compliance and identify improvement opportunities, develop and deliver training sessions. The post holder will facilitate discussions and advise colleagues as to how best practice might be adopted in the future processes, document those processes as they are agreed, and oversee their delivery.
Lead the national Support team
Manage the roll-out of the national eCommercial software system to all new organisations
Support in-scope organisations in effectively adopting the system improving data quality, and identifying opportunities to increase commercial value for the NHS
Be pivotal interface between software supplier and end-users of select system
Engage with a range of key internal and external stakeholders of all NHS organisations using selected eCommercial software
Oversee, manage the workplan module system changes of selected software solution via Change Assurance board
Manage all communication sessions around software solution (including training sessions, User forums etc.)
Identify key continuous improvement opportunities for software solution adoption and day to day use
Keep abreast of all new procurement regulations in making sure software solution adopts all requirements
Keep workplan information/ documentation up to date
Review data quality of all submitted data on to the eCommercial software
Help define workflows, system reports, and dashboards to monitor process compliance and identify improvement opportunities. To use data and insight to optimise operations and enable effective insight on national, regional and integrated care system level
Analyse, interpret, and present data to highlight issues, risks and support decision making
Participate in meetings and conferences where required (covering for Senior Manager where appropriate).
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS a great place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation
Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website .
The attached Job Description provides a detailed explanation of all aspects of the role. Please read this to understand if you have the required skills and competencies for the role, and to help provide a comprehensive and relevant supporting statement

Please refer the Job description for details