Commissioning Officer

at  Trafford Council

JOIN US IN MAKING A DIFFERENCE!

Are you passionate about improving care services for older people? Do you have experience in commissioning and want to help shape the future of homecare, reablement, and telecare in Trafford? If so, we want to hear from you!
At Trafford Council, we are committed to ensuring that older residents receive the highest quality support to live independently at home. We are looking for an enthusiastic Commissioning Officer to join our team and play a key role in developing and improving these vital services.
What You’ll Be Doing
As a Commissioning Officer, you will:
Work closely with care providers to improve and develop homecare, reablement, and telecare services.
Help create and shape a new community-based support model for older people.
Manage and support a team of commissioning staff to deliver strategic priorities.
Monitor contracts, ensuring services meet high standards and provide value for money.
Identify and manage risks to ensure the delivery of quality care.
Work alongside NHS and social care partners to shape service improvements.
Support service users and their families by ensuring they have access to the right care and support.
Oversee complaints and enquiries.

WHAT WE’RE LOOKING FOR

We are looking for someone who:
Has experience in commissioning, ideally within adult social care or health services.
Is a strong leader who can support a team and drive change.
Can build great relationships with providers, colleagues, and stakeholders.
Has a passion for improving services for older people.
Can work strategically while managing day-to-day operational needs.
Is confident in handling budgets, data, and contract management.
This is a permanent opportunity with opportunities for personal and professional growth and encourage the development of the team. We value your input and offer a supportive environment where your wellbeing is a priority. Come be a part of our team at Trafford and make a meaningful difference in the lives of our residents. There is an opportunity to work alongside the current post holder for a through transition and handover.
You will also work closely with key partners within Trafford, particularly leading on strategic initiatives relevant to the integration of health and social care in Greater Manchester, working closely with partners across the Northwest. This will include managing resources (staff and budgets) as well as partnership contributions.
You must be able to demonstrate experience in managing and developing services, alongside strong leadership abilities and excellent communication and interpersonal skills.

WE WILL OFFER FLEXIBILITY WHERE WE CAN IF YOU ARE INTERESTED IN A ROLE, PLEASE SPEAK TO THE RECRUITING MANAGER ABOUT WHAT FLEXIBILITY THEY MIGHT CONSIDER.

Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work.

ABOUT THE ROLE

This role will be key in leading and delivering our commissioning aspirations for or Trafford residents who require support to live in their own homes by:
working collaboratively with colleagues across all departments and with system partners leading the vision, transformation, and strategic direction.
providing commissioning leadership and developing commissioning strategies.
managing and matrix working within the commissioning team including across the life-course elements and across strategic and operational functions to ensure the provision of a comprehensive service offer across the Borough which meets statuary responsibilities as laid out in health and social care legislation.
Commissioning design services that meet local needs, are fair and accessible to all who need them and deliver good quality care and value for money. We are always reviewing what we do, driving continuous service improvement through consistent contract, quality and performance management.
There will be a focus on management of the market along with identifying and developing new models of support, quality assurance, management of the vacancies that exist in schemes together with improving our community offer for our residents; ensuring that our local providers provide a comprehensive high-quality person-centred support.
You will support our Adult Social Care colleagues in respect of commissioning appropriate provision and support, positively challenging decisions where necessary to prevent pathway 1 discharge delays and meet needs.
You will oversee the commissioning process, service reviews and ensure value for money and service improvement.
You will support your commissioning managers to achieve continuous service improvement through consistent contract, quality and performance management of Homecare, Reablement and Telecare providers.