Committee Services Operations Manager - £44,825 p.a. + benefits

at  Medicines and Healthcare products Regulatory Agency

JOB SUMMARY

We are currently looking for a Committee Services Operations Manager to join our Governance Office, Committee Servies Team Function within the Enablement group.
This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

JOB DESCRIPTION

This role will manage and oversee the operational delivery of the Committee Services Team, supporting various committees and expert advisory groups to ensure optimal performance and public health outcomes.
The postholder will lead on embedding a culture of continuous improvement, driving change, and optimising committee processes to enhance consistency and efficiency across operations while ensuring adherence to governance protocols.
Working collaboratively with a wide range of colleagues across the organisation, the role offers an exciting opportunity to tackle emerging challenges pragmatically while supporting and developing team members to achieve their potential.

PERSON SPECIFICATION

Our successful candidate will:

• The role requires strategic thinking with the ability to see the bigger picture and align team activities with organisational priorities and public health outcomes.
• The postholder must demonstrate excellent leadership and team development skills, with experience in mentoring and fostering a high-performing, collaborative team culture.
• Strong communication and stakeholder management skills are essential, with the ability to engage confidently and diplomatically with internal and external stakeholders, including senior leaders and committee members.
• The ability to drive process improvements, identify efficiencies, and manage change effectively while maintaining adherence to governance protocols and regulatory requirements.
• Proven experience of working in a fast-paced, complex environment, managing multiple priorities, and delivering high-quality outputs to tight deadlines.

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!
Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk
Benefits

Alongside your salary of £44,825, Medicines and Healthcare Products Regulatory Agency contributes £12,985 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
• Privilege Leave: 1 day
• Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
• Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
• Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
• Civil Service Pension Scheme. Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP’s Pension Service Centre directly on 0300 123 6666
• Flexible working to ensure staff maintain a healthy work-life balance
• Interest free season ticket loan or bike loan
• Employee Assistance Services and access to the Civil Service Benevolent Fund
• Eligibility to join the Civil Service Motoring Association (CSMA)
• Variety of staff and Civil Service clubs
• On-going learning and development

Things you need to know

SELECTION PROCESS DETAILS

We use the Civil Service Success Profiles to assess our candidates, find out more here.

• Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
• Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

KEY RESPONSIBILITIES:

• Oversee the operational delivery of committee services, ensuring all activities are compliant with governance protocols, policies, and the Human Medicines Regulations. Lead the coordination of committee activities, including the appointment of new members, management of conflicts of interest, and appropriate governance for each group.
• Lead, support, and mentor team members to foster their professional growth and create a high-performing, collaborative team that embraces a culture of continuous improvement and innovation.
• Drive the optimisation of committee processes by identifying opportunities to enhance efficiency, consistency, and resource management. Develop and implement policies and procedures that align with best practices and support the Agency’s strategic objectives.
• Collaborate with internal and external stakeholders, including Chairs and expert committee members, to address challenges pragmatically, set priorities, and ensure committee operations contribute to achieving public health outcomes.