Communication and Reporting Program Manager

at  Santa Clara University

E. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

1. KNOWLEDGE

• Demonstrated interest in and knowledge of sustainability concepts and challenges
• Knowledge of sustainability leadership and change management practices, methods and competencies.
• Knowledge of and experience with the current media and social media landscape, including web and video development.
• Familiarity with working in an academic environment, collaborating with faculty.
• Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity as well as a commitment to and demonstration of skills, knowledge, and awareness to serve the unique needs of the diverse campus community of Santa Clara University.

2. SKILLS

• Strong organization and project management skills - experience with content management platforms
• Strong attention to detail (writing / copy editing / design background)
• Direct experience in sustainability, community based social marketing, institutional change, community engagement campaigns.
• Experience growing brand reputation.
• Strong oral and written communication skills. Experience leading in-person training programs. Strong public speaking, presentation, facilitation, and meeting management skills.
• Skill in working cooperatively as part of a customer service team.
• Skill in using a computer, telephone system, and standard office equipment to enter, modify and retrieve data.
• Familiarity with Google Suite platforms (Drive, Sheets, Docs, Slides, Gmail)
• Skill in facilitating group decision making and problem solving as well as building collaborative relationships and shared ownership of goals and objectives.
• Demonstrated experience in project, program, and/or organizational management

3. ABILITIES

• Ability to effectively identify, analyze, prioritize, develop, and implement a wide range of sustainability programs.
• Ability to work both independently and collaboratively in a highly diverse, team-based environment.
• Demonstrated ability to cultivate collaborative interpersonal relationships with internal and external constituencies with diverse backgrounds and goals, especially students
• Ability to thrive in a fast-paced environment and manage multiple concurrent projects with competing deadlines while maintaining strict attention to detail.
• Resilient personality with a high degree of flexibility, adaptability, and general ability to respond to emerging opportunities in a constantly changing environment.
• Ability to build trust through competence, consistency, consensus building, and clarity.
• Capacity to work beyond conventional business hours by having the flexibility to work in the evenings and on weekends if necessary.Demonstrated ability to complete projects from inception to implementation. Ability to determine methods and procedures on new assignments. Demonstrated creativity in developing new initiatives and programs.

4. EDUCATION

• Bachelor’s degree in related field of study required.
• Master’s Degree and/or additional certifications preferred.

5. YEARS OF EXPERIENCE

• 3 years of related experience in a communication program where sustainability was a majority of the position’s focus.
• At least one year of experience in metrics-based impact storytelling, graphic design, community-based social marketing, leading training programs, and/or community engagement campaigns.
• Previous experience in a college or university setting is preferred.

TITLE IX OF THE EDUCATION AMENDMENTS OF 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Information about Section 504 and the ADA Coordinator can be found at https://www.scu.edu/oae/, (408) 554-4109, oae@scu.edu. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

AMERICANS WITH DISABILITIES ACT

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.
To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Sustainability-Manager_R4708
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A. POSITION PURPOSE

The Communications and Reporting Program Manager is responsible for catalyzing the Santa Clara University campus and community to advance progress toward achieving our sustainability goals as outlined in SCU’s Strategic Plan: Impact 2030 and SCU’s Sustainability Strategic Action Plan: Leading Through Laudato Si’. This position develops, leads, and implements a variety of complex efforts to produce impact-oriented storytelling to encourage and celebrate participation among students, faculty, staff, alumni, etc.
This position develops, manages, and evaluates efforts to tell SCU’s sustainability story, through our online and print materials, photography, and videography, and annual reporting. This position works collaboratively with the Center for Sustainability team to report SCU’s sustainability indicators across a wide spectrum (academics, engagement, operations, planning and administration). Another major focus of this position is strategic change management - coordinating facilitation and implementation of SCU’s sustainability strategic action plan.
This individual collaborates with a diverse array of divisions, departments, and student groups across the university to advance university-wide sustainability projects and goals. This position develops creative solutions to novel cross-organizational and complex problems in creative and effective ways.
The Center for Sustainability facilitates change management for sustainability at SCU by bridging academics, operations, and campus life to empower students, faculty, & staff to build a more humane, just, and sustainable world.
This position reports to the Director of the Center for Sustainability.
This position is 0.75 FTE permanent and 0.25 FTE fixed-term for 1 year with the potential to renew.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Manage the Center for Sustainability’s communications strategy and implementation. (50%)
2. Manage SCU’s Sustainability Strategic Action Plan (Leading Through Laudato Si’) Reporting. (25%)
3. Manage campus outreach and behavior change campaigns (25%)
4. Supervise, mentor, and build a learning-oriented team.
5. Support Center for Sustainability and University Operations goals.
6. Other duties, as assigned.

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Ability to lift and move moderately heavy objects, up to 25 lbs. safely.
• Considerable time is spent at a desk using a computer terminal.
• May be required to travel to other buildings on the campus.
• May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
• May be required to occasionally travel to outside customers, vendors or suppliers

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment.
• Mostly indoor office environment with windows.
• Offices with frequent interruptions