Communication Assistant

at  University of Toronto

Date Posted: 01/31/2025
Req ID: 41504
Faculty/Division: Faculty of Arts & Science
Department: New College
Campus: St. George (Downtown Toronto)

ABOUT US:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.
We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.
Opened in 1962, New College has a long-standing commitment to social justice, and to supporting its diverse body of 6000+ undergraduate students to excel intellectually and to engage in the wider community. New College prioritizes personal attention to students, innovative interdisciplinary programs, links with professional faculties, career mentorship, and community outreach initiatives. The College has built a rich learning community for students including academic support, amenities for studying and social interaction, and opportunities for co-curricular and community engagement. The College offers a spirited and challenging environment for students to have the opportunity to broaden their experience, create life plans, and meet others from different fields. New College is a friendly, welcoming and informal community that places a high priority on student support services and encourages diversity. For more information on New College, see http://www.newcollege.utoronto.ca.

ESSENTIAL QUALIFICATIONS:

• Bachelor’s Degree in communications, creative writing, marketing or equivalent combination of education and experience. Formal training in design, layout and/or desktop publishing.
• Minimum two years of relevant experience producing communications materials to support strategic initiatives and/or programs.
• Experience with digital, electronic and print design and production of communications for a diverse community.
• Demonstrated experience implementing content management systems, including a strong understanding of content design and creation, accessibility, user experience and search engine optimization.
• Experience working with internal clients to collaborate and complete digital communication projects.
• Experience developing, maintaining and updating websites.
• Experience creating and managing social media communications, videos and webinars.
• Demonstrated experience using web analytics tools and tracking, analyzing and generating reports forwebsite and digital communication campaigns; experience pulling Google Analytics reports.
• Advanced proficiency with content management systems (Drupal, WordPress), social media platforms, newsletter software and survey tools.
• Excellent writing, proof-reading and editing skills with attention to detail.
• Excellent communication and interpersonal skills, with the ability to establish effective working relationships with internal and external stakeholders.
• Demonstrated professionalism and strong customer service orientation.
• Ability to apply, implement, and contribute to standards, policies, protocols, processes and guidelines.
• Ability to deal effectively with multiple priorities and multi-faceted and conflicting deadlines, including flexibility in adjusting to changing circumstances.
• Demonstrated organizational and analytical skills with the ability to work effectively under pressure independently and in a team.
• Ability to manage projects, demonstrating initiative with a willingness to learn new technologies and stay informed on best practices.

LIVED EXPERIENCE STATEMENT

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position

YOUR RESPONSIBILITIES WILL INCLUDE:

• Formatting and maintaining communication templates
• Producing promotional and outreach materials
• Verifying that content is consistent with brand identity guidelines
• Formatting layout of online information
• Preparing schedules for the release of pre-planned social media content
• Collecting digital assets for online platform use
• Disseminating information via social media
• Updating and maintaining photographic records

TO BE SUCCESSFUL IN THIS ROLE YOU WILL BE:

• Adaptable
• Meticulous
• Organized
• Proactive
• Resourceful
• Responsible
• Team player
  This role is currently eligible for a hybrid work arrangement during October to March, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.
  Closing Date: 02/13/2025, 11:59PM ET
  Employee Group: USW
  Appointment Type: Budget - Continuing
  Schedule: Full-Time