Communication Specialist (Internal Communications)

at  FAO

Job Posting: 03/Feb/2025
Closure Date: 17/Feb/2025, 4:59:00 PM
Organizational Unit: OCCC - Internal Communications Branch
Job Type: Non-staff opportunities
Type of Requisition: Consultant / PSA (Personal Services Agreement)
Grade Level: N/A
Primary Location: Italy-Rome
Duration: 11 months
Post Number: N/A

IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
• Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO’s values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality

FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.

MINIMUM REQUIREMENTS

• University degree in communication, social science, journalism, political science or a related field.
• Five years of relevant experience in communication, intranet/web publishing and/or design
• Working knowledge (proficient - level C) of English.

TECHNICAL/FUNCTIONAL SKILLS

• Experience in internal communications, including intranet, digital signage, and staff engagement content.
• Strong writing, reporting, graphic design, editing, and multimedia skills for diverse internal audiences.
• Proficiency with CMS (Typo3, SiteFinity) and familiarity with digital tools (MS Office, Adobe Creative Suite, Xibo, Viva Engage).
• Ability to develop and execute internal communication strategies aligned with corporate goals and report on impact.
• Experience in multimedia production for events.

Selection Criteria

• Relevant experience in internal communications within international organizations, preferably the UN.
• Proven ability to create engaging internal content (branding, graphics, video, written) under tight deadlines.
• Strong analytical skills with ability to develop, implement and report on internal communication strategies.
• Digital fluency with proficiency in digital communication tools, multimedia design, and engagement analytics.
• Excellent interpersonal and cross-cultural communication skills in diverse, multilingual and multidisciplinary settings.
• Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency

• Research and analyse technical, social, economic, environmental, institutional and technology-related information, data and statistics and/or related policy issues to support internal and/or external communication.
• Draft, edit and design a variety of corporate communications, branding and multimedia products aimed at an internal audience, ensuring consistency with FAO’s communication policy according to corporate needs and priorities.
• Draft, implement and monitor communication plans and strategies and provide day-to-day support for strategic outputs.
• Compile and analyze data on internal communications, producing reports on engagement, feedback, and impact.
• Develop media assets to enhance brand visibility and optimize internal communication platforms, including improving tools, systems, and processes.
• Participate in multidisciplinary teams and/or lead working groups/teams; collaborate and coordinate with other Divisions/Offices/Centres on work groups and committees and promote communications best practices.
• Coordinate and ensure the timely scheduling of content to internal communications platforms including digital signage, intranet and Viva Engage.
• Support the creative direction of global staff events producing all branding and multimedia content.
• Coordinate intranet operations, ensuring functionality and design consistency. Provide CMS support (Typo3, SiteFinity), liaise with technical personnel, train team members, and maintain guidelines and documentation.
• Any other duties as necessary.
• All communication materials will follow FAO clearance processes and comply with FAO standards, including:
• FAOSTYLE: https://www.fao.org/3/cb8081en/cb8081en.pdf (available in six languages); FAO terminology: http://www.fao.org/faoterm ;
• FAO Names Of Countries https://www.fao.org/nocs/en;
• FAO Brand and policy book (available to staff). UN map standards (available to staff).