Communications Officer Content Producer

at  Section27

Education
Bachelor’s degree in journalism, communications, marketing, or a related field
Three years of digital and social media experience including planning and managing content
Duration
Two years, with possibility of extension
Experience
3 years related working experience
Experience in packaging and presenting information in an accessible and user-friendly style
Experience in a wide range of social media platforms
Experience with content creation software such as InDesign, Photoshop, etc.
Experience with Content Management Systems e.g., WordPress
Language
Fluency in spoken and written English
Proficiency in one or more indigenous South Africa Language is advantageous
Duties and Responsibilities
Social media
Manage and monitor S27’s online presence including websites, social media platforms and expanding S27’s presence on other platforms
Manage the day-to-day handling of all social media channels such as Facebook, Instagram, LinkedIn, Twitter etc.
Adapt content to suit different channels and audiences
Create captivating content for S27’s digital platforms including writing op-eds, articles, posts and multimedia content to increase engagement and promote campaigns
Develop and implement digital marketing strategies with the aim of increasing brand awareness, engagement and supporting campaigns
Edit and assemble video footage into engaging content suitable for various platforms
Ensuring that S27 campaigns and advocacy work is effectively communicated externally
Generate innovative ideas for promoting S27 messages and issues in online platforms
Engage with our social media followers, including timely responses to online queries
Monitor, analyse and report on performance on social media platforms using analytical tools such as Google Analytics, Facebook Insights etc.
Keep track of digital trends
Prepare monthly reports on social media marketing efforts
Recommend adjustments to the social media marketing strategy to obtain optimal results
Liaise with the communications team and resource centres in partner organisations
Work with S27 teams to convert materials into accessible and user-friendly formats
Provide training, advice, and support to S27 staff about social media
Website maintenance
Regular updating of content, ensuring all-round consistency in terms of style, tone, graphics etc.
Produce well-researched content and pitching new story ideas that further S27 objectives
Proofread and edit articles before publishing
Create, produce and manage high-quality content
Ensure the content is up-to-date and adheres to SEO guidelines
Comply with copyright and privacy regulations and controls
Track and analyse website traffic to gauge prominence and produce monthly and ad hoc reports
Liaise with the website developers on an ongoing basis
Public Image of the organisation
Publicise and promote awareness of S27’s work
Seek innovative solutions to increase the organisation’s brand
Capture high-quality images and manage photography / video equipment
Coordinate, draft and/or distribute content as required
Support the organisation’s collaboration in media and other channels
General
Attend and participate in monthly staff meetings, team meetings, as well as other meetings that relate to the work of S27.
Knowledge and Skills
Excellent verbal, writing, and editing skills suitable for each platform
Understanding of/proven expertise in social media marketing and social media platforms and strategy
Strategic thinking for developing effective marketing campaigns
Ability to capture high-quality images
Proficiency in video editing software
Knowledge of video formats, resolutions, and compression settings
Ability to monitor multiple social media platforms concurrently
Tech-savvy for creating visuals and other products for campaigns
Knowledge and understanding of search engine optimisation
Strong communication and people skills for articulating ideas
Creative skills for contributing new and innovative ideas
Data analysis skills and interpreting statistics
An eye for detail and the ability to work accurately
Ability to access information from various sources
Good time management
Personal attributes
Self-motivated
Ability to maximise input to full range of projects (dependent on current priorities)
Ability to interact with all stakeholders
Ability to work in a team
Attention to detail
Methodical and organised
Willingness to work beyond official working times when required
Willing to travel occasionall

Please refer the Job description for details