Communications Officer - Sheriff

at  Denton County TX

MINIMUM QUALIFICATIONS

High School Diploma or GED required.
Texas Commission on Law Enforcement (TCOLE) license within one year of their appointment (Tex. Occ. Code § 1701.301; 37 Tex. Admin. Code § 217.27) required.
TCOLE approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course required within one year of assignment (Tex. Occ. Code § 1701.405; Tex. Occ. Code § 1701.352).
Must be 18 years of age.
Must be a U.S. citizen.
Possession of a valid driver’s license. Must be able to obtain a State of Texas driver’s license within 90 days.

Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary.
Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases.
Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures.
Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested.
Operates radio console consisting of numerous talk groups.
Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies.
Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements.
Monitor all radio traffic while simultaneously listening in the room for pre-alerts to incoming calls, pre-alerting units, and promptly putting units on scene to maintain system compliance.
Ensure timely and accurate dispatching of units, utilizing appropriate system status management, CAD, Radio, and other tools.
Regular and punctual attendance is required.
Performs other related duties as required.