Communications Operator

at  RWJBarnabas Health

Req #: 0000169574
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Night
Facility: Community Medical Center
Department: IT&S Telecommunications

QUALIFICATIONS:

Required:

• High school graduate,
• Customer Service experience preferred
• Ability to operator a PC proficiently
• Must be able to work alone
• Must be flexible
• Command of the English language

Preferred:

• Bilingual a plus

SCHEDULING REQUIREMENTS:

• 7P-730A, 3 days per week
• Sunday 4 hour shift
• Weekend rotation
• Holiday rotation

ESSENTIAL FUNCTIONS:

• Communications Operator for two facilities: Community Medical Center and Monmouth Medical Center, Southern Campus. Responsibilities include but not limited to:
• Answering incoming call
• Transferring calls to appropriate departments
• Assisting with outgoing calls, providing information
• Making overhead announcements, following procedures for emergency alerts.
• The Communications Operators are Essential Personnel and provide services 24 hours a day, 365 days a year including holidays.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

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