Communications Specialist – Digital Metering

at  Yarra Valley Water

POSITION OVERVIEW

As our Communications Specialist – Digital Metering, you’ll play a part in driving positive change for the communities we serve.

• 12-Month, Maximum Term Contract opportunity
• True hybrid working – work from home and our Mitcham office
• $107,675.65 - $113,862.32 per annum plus 12% superannuation

As our Communications Specialist – Digital Metering, you’ll help shape the way we communicate our Digital metering program to customers, communities, and stakeholders. In this key role, you’ll develop and deliver communication strategies that support the program’s success.
Currently in the pilot stage (Phase 1), the program offers a unique opportunity to set strong foundations, adapt based on learnings and insights, and pave the way for a successful rollout.

ABOUT US

We’re on a mission to create a brighter future, where you can be a change maker at the actual source. We’re one of Australia’s largest water utilities with over 30% of Victoria’s population relying on us for their essential water and sanitation services.
Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you’ll be inspired and challenged to grow alongside us.
We’re committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.

DID YOU KNOW?

Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don’t necessarily tick every box, please apply or get in touch. We’d love to have a chat and see if you could be a great fit.

YOUR KEY RESPONSIBILITIES

• Develop and implement an integrated strategic communications plan to support the Digital Metering program objectives, ensuring alignment with the broader organisational strategy.
• Produce high-quality written and visual content for diverse audiences, including staff, customers, and stakeholders, across multiple channels (print, digital, social media).
• Develop key messages and content tailored to different stakeholder groups, ensuring clarity and consistency.
• Ensure all communications adhere to our brand guidelines, tone of voice, and writing style.
• Use customer insights to develop effective communication strategies.
• Build and maintain productive relationships with internal and external stakeholders to ensure effective communication flow and understanding of the project.
• Collaborate with cross-functional teams to identify communication needs and opportunities throughout the project lifecycle.
• Track and evaluate the effectiveness of communication initiatives, using data and insights to inform improvements.
• Provide regular reports on communication outcomes and stakeholder sentiment to project leadership.

We celebrate and encourage new thinking at every level. Creating opportunities for you to grow – both professionally, and personally. When you flourish, we all do.

• $107,675.65 - $113,862.32 per annum plus 12% superannuation
• Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.
• $650 home office set up allowance for eligible employees
• Free and secure on-site parking with on-site café at our Mitcham office
• 14 weeks paid leave parental leave
• 15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause
• Request to swap certain public holidays for another day of paid leav