Communications - Student Employee

at  Truckee Meadows Water Authority

ABOUT THE ORGANIZATION

Truckee Meadows Water Authority (TMWA) is a not-for-profit, community-owned water utility, overseen by elected officials and citizen appointees from Reno, Sparks and Washoe County. TMWA has a highly skilled workforce who ensure the around-the-clock treatment, delivery and availability of high-quality drinking water for more than 400,000 residents of the Truckee Meadows.
We are looking to hire a Communication Student Employee, to join our Communications Team.

MINIMUM REQUIREMENTS

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the minimum requirements is:
Experience: None required
Education & Training: Attainment of a high school diploma or equivalent
Must have working-level knowledge of the English language including reading, writing, and speaking English.

CERTIFICATIONS, LICENSURE & SPECIAL REQUIREMENTS

A valid Nevada (or California – depending on state of residency) Driver License at time of hire and continuing thereafter and ability to maintain insurability under TMWA’s vehicle insurance policy.
Employment is contingent upon successful completion of a background investigation during hire and periodically thereafter during employment.
This position is considered a safety sensitive position and employment is contingent upon the results of drug and/or alcohol testing which includes screening for marijuana. The presence of marijuana or other screened for substances on any employment related substance test may result in a refusal to hire or termination of employment.

KNOWLEDGE OF:

• Knowledge of social media platforms and digital marketing principles.
• Knowledge of and ability to take illustrative photos and video.
• Knowledge and strong understanding of technology, computers, and programs such as but not limited to, Microsoft Office, Adobe Suite, and basic video editing and design software, and analytics platforms.
• Microsoft Windows operating system and ability to use standard office software (e.g., word processing, spreadsheet, teams, etc.)

SKILL/ABILITY TO:

• Ability to thrive on a team and make quality decisions.
• Ability to take instruction and direction in a learning environment.
• Research and compile a variety of information.
• Work effectively and efficiently independently and as part of a team.
• Learn quick and focus on assignments.
• Understand and carry out verbal and written instructions to complete daily tasks or assigned projects, with attention to detail and organization.
• Handle reasonably necessary stress associated with this type of work.
• Establish and maintain effective, cooperative working relationships.
• Follow administrative and technical procedures and instructions.
• Prepare written materials, including but not limited to, reports and correspondence.
• Apply coursework in the specific career field to assigned duties.
• Basic organizational skills and attention to detail.
• Understand and follow written and oral instructions.
• Sort materials in alphabetical, numerical, and chronological order.
• Be punctual regarding work hours established by TMWA.
• Be mentally and physically alert during working hours.
  TMWA is an equal opportunity employer. It is TMWA’s policy to provide equal employment opportunity to all employees and applicants for employment without regard to race (including traits associated with race, such as hair texture and protective hairstyles), color, gender, religion, age, national origin, social or ethnic origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, military and/or veteran status or any other characteristic protected by law. TMWA’s commitment to equal opportunity includes all terms, conditions, and privileges of employment, including but not limited to recruiting, hiring, job placement, training, compensation, benefits, discipline, advancement, and termination.
  All decisions affecting any terms and conditions of employment, including recruitment, hiring, assignment, training, compensation, promotion, salary, disciplinary action, and an employee’s caregiving responsibilities, will be made without regard to race (including traits associated with race, such as hair texture and protective hairstyles), color, gender, religion, age, national origin, social or ethnic origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, military and/or veteran status or any other characteristic protected by law.
  TMWA complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@tmwa.com or 775-834-8294.
  TMWA is committed to providing a safe work environment and to fostering the health and well-being of our employees. That commitment is jeopardized when any of our employees illegally use drugs at home or at work, comes to work under the influence, possesses, distributes, or sells drugs in the workplace, or abuses alcohol on the job. As part of our commitment to safeguard the well-being of our employees and to provide a safe environment for everyone, TMWA has established a drug-free workplace policy

We believe that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor TMWA to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

• Perform a variety of paraprofessional/technical duties in support of TMWA’s Communication team.
• Assist in developing engaging and informative content for both internal and external communications channels; including print materials, TMWA’s websites, newsletters, social media platforms, and TMWA’s intranet. These duties will require writing, creating graphics, designing documents, taking photos and shooting simple videos.
• Assist in managing and monitoring social media accounts, including scheduling posts, responding to comments and messages, and tracking engagement metrics.
• Contribute to the planning and execution of social media campaigns and digital marketing initiatives, including promotions, events, and public service announcements.
• Assist in development and distribution of employee communications such as e-newsletters and intranet content.
• Assist in the planning, preparation and execution of public events such as: informational workshops, required public meetings, tours and educational sessions.
• Assist in analyzing social media and digital media performance using tools like Google Analytics and social media insights. Prepare reports on key metrics and suggest improvements based on data.
• Expand and update TMWA’s photo and video catalog, this will include capturing new photography and managing TMWA’s media archive.
• Conduct research on industry trends, best practices, and competitor activities to inform social media strategies and content development.
• Work closely with the Communications team to ensure alignment of digital media efforts with overall communication goals and strategies.
• Administrative Tasks: Provide general administrative support as needed, including organizing files, preparing presentations, and coordinating with other departments.