Community Associate

at  iQ Offices

ABOUT IQ OFFICES

We offer flexible and inspiring workplace solutions at prime in-demand addresses across Canada. Luxurious private offices, coworking environments, meeting rooms, event spaces and virtual office solutions are added to top-quality services to provide our Members with a seamless experience every day.
Established in 2012, iQ began as a single-location shared office and has evolved into the largest Canadian-owned coworking provider in Canada. Today, with flexible lease terms, a high on-site staff-to-member ratio, central downtown locations, bright and inspiring interior designs and full office amenities, iQ empowers successful teams with exceptional workspace experiences.

SKILLS & QUALIFICATIONS

• Strong customer service orientation
• Excellent communication skills, both written and verbal
• Exceptional time management, organizational and people skills
• Proficiency in various technology platforms and related systems

• On-site support
• Maintain, and stock shared kitchen spaces and common areas
• Conduct inventory and procurement processes
• Conduct exemplary Tours at your site for prospective members and conduct follow up as required
• Conduct cleaning duties
• Resolve issues and provide tech support for onsite Members including meeting room and zoom rooms, printers, phone, and internet
• Maintain reception coverage for all Members, guests, and vendors
• Manage inbound/outbound reception phone calls – responding, redirecting, forwarding
• Administrative support
• Capture photographs and content as required for company social media accounts
• Manage and oversee location calendar and oversee daily appointments and scheduling of meeting rooms and onsite resources
• Maintain accurate member database information
• Member experience
• Greeting and customizing experiences for all members
• Responsible for mail management services for all members- forwarding, delivering to office, scanning
• Financial
• Receipt tracking and uploading of all procurement expenses incurred
• Accountable for timely submissions of Monthly Credit Card Purchase Orders
• Submitting monthly printer logs to Accounting