Community Diabetes Healthcare Assistant- Surrey Downs H&C

at  Epsom and St Helier University Hospitals NHS Trust

EDUCATION AND DEVELOPMENT

• Use available opportunities to maintain and extend knowledge, ensuring competence in the required skills.
• To support the Diabetes team in conducting clinical audits as required
• Ensure compliance with Trust mandatory training
• To participate in the Trust’s appraisal system with Line Manager and attend training programmes and clinical supervision as identified within a Personal Development Plan.

APPLICANT REQUIREMENTS

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

MAIN DUTIES OF THE JOB

• To provide support to the patients to help them make informed decisions about their care. This support can be offered through face-to-face, telephone discussions, or by responding to email queries.
• To provide individualised diabetes care tailored to patient needs and circumstances.
• To provide diabetes education to patients, covering topics such as hypoglycaemia management, insulin initiation teaching and to completion of the Gold score questionnaire.
• To ensure smooth running of the clinics by supporting clinicians in various duties, including blood pressure monitoring, weight measurement and blood glucose or ketone monitoring.
• To support patients to download their glucometer data onto Diasend before their appointment time.
• To liaise with patients regarding annual health checks to improve patient safety
• To support diabetes team with health promotion and awareness events such as Insulin Safety Week, Hypo Awareness Week and World Diabetes Day. This will includes sourcing promotional materials, organising venues and stands, advertising the events and engaging with public.
• To provide education to patients on how to use blood glucose and ketone meter.
• To ensure education materials are accessible to patients. This may require liaising with company representatives for leaflets, study materials and demo kits.
• To support the diabetes team in delivering Freestyle Libre and Bertie educational sessions.

ROLE SUMMARY

To support the Diabetes Specialist Team in providing patient education.
To ensure patients are receiving appropriate health screening and checks related to their diabetes management and promptly communicate any concerns to the Diabetes team.
To be a contact for patients receiving care from SDHC Specialist Community Diabetes service.