Community Engagement and Communication Specialist

at  AECOM

WORK WITH US. CHANGE THE WORLD.

At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We’re one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is seeking an energetic, passionate, self-motivated Community Engagement and Communication Specialist to join our team of community engagement, communication, graphic design, facilitation and web design specialists. This is a permanent full-time position. This position will report to the Manager, Community Engagement & Communication and can be based at any of our offices in the Greater Toronto Area (GTA).
As part of the Environment Business Line, in the Impact Assessment and Permitting Group, on the Community Engagement and Communications Team, you’ll be responsible for helping to drive forward our ambitious plans to enhance our service offering through your work with a close-knit team of engineering specialists, professionals, and technical staff. This position is accountable for driving, planning and carrying out community engagement and communication plans, working collaboratively with specialist teams as part of environmental assessment (EA), impact assessment and permitting processes, and contributing to the development of our strategic community engagement and communication practice.
Imagine working on rewarding projects within a diverse culture, and having access to exceptional career development opportunities. Working at AECOM means being part of a global team, working with award-winning professionals across Canada. Aspire to be a key player on some of the best projects regionally, with opportunities to work on projects nationally. Our people bring deep industry knowledge to help you succeed.

MUST HAVE SKILLS/EXPERIENCE (INCLUDING ANY REQUIRED CERTIFICATIONS):

• A Degree or Professional designation is preferred (such as communication, or environmental planning), although proven practical experience is essential.
• 2 years working in a similar role in the public or private sectors.
• 2 years of professional writing experience including plain language, AODA, web content, and internal & external communications.
• An understanding of project management concepts and processes.
• Must possess a valid class G driver’s license and vehicle.

PREFERRED SKILLS/EXPERIENCE:

• Experience with online and virtual engagement including social media.
• Experience with government relations, media relations, public relations, community relations, stakeholder analysis, and facilitation is an asset.
• Experience with Indigenous community engagement and socio-economic studies is an asset.
• Experience with Adobe Suite, WordPress, Survey Monkey, Engagement HQ, Social Pinpoint, Zoom, Microsoft Teams, and WebEx is an asset.
• Experience in the construction field is an asset.
• Ability to speak multiple languages is an asset (i.e., French, Chinese, Urdu, Polish).
• IAP2, CPRS, IABC, IAF membership or certification is an asset.
• Strong analytical, planning, organizational, problem-solving, and time management skills.
• Excellent interpersonal communication skills; this role requires continuous interaction with team leaders, client management, and the public;
• Ability to work flexible hours, including evenings and remotely if required;
• Ability to express ideas logically, clearly and concisely;
• Ability to function effectively as part of a team;
• Ability/willingness to work in a hybrid environment, with travel to project offices on a regular basis; and

• Working with multi-disciplinary teams and project managers to deliver strategic community engagement and communication for construction, environmental assessments, transit and infrastructure development projects;
• Planning and coordinating project activities, including engagement activities and tactics, notifications, and public/ Indigenous community meetings;
• Developing communication materials including key messages, FAQs, presentations, notices, story boards, and discussion guides Evaluating the effectiveness of engagement programs and services;
• Coordinating contracts, budgets, commitments, expenditures, invoices and project performance;
• Supporting the growth of the community engagement portfolio through the development of project proposals and other business development activities;
• Support the development of digital media and website development activities, including writing content for social media and websites;
• Plan and execute in-person and virtual meetings, including in some instances door-to-door canvassing;
• Assisting with internal and external document control and project records; and,
• Supporting the project compliance with Safety, Health and Environmental requirements and coordination of AECOM’s quality control program.
  Qualifications