Community Engagement Associate (solar company)

at  StreSERT Services Limited HR Outsourcing Expatriate Management

JOB DESCRIPTION/REQUIREMENTS

Responsibilities

• Build, engage, and manage the community of installers and clients
• Create a feedback system for enquiries, complaints and suggestions as regards service delivery
• Support solar project development and acquisition
• Support new market research and development opportunities, including emerging solar markets, energy storage, low-income community solar, and wholesale markets
• Create online and offline channels for brand awareness and engagement of the organization’s solar products and services
• Coordinate and track solar projects under development or acquisition phase through closing
• Scout for newbie and skilled solar installers across the country
• Organize installers’ capacity development programs
• Drive growth and promotion of the organization’s service offerings through its coordination of its network of professional installers and technicians
• Create massive awareness campaign programs among the public about the huge benefits of the organization’s solar products
• Keep and grow the organization’s communities of solar installers and clients engaged across official social media channels and in-person events
• Track and coordinate installation schedules among installers

• Facilitate official communication and correspondence between the organization and field-installers (freelancers and full-time technicians)Other assigned community-related tasks

Requirements

• Ideally, 3 years’ experience in the solar industry with focus in any of project management, process administration, deal execution, stakeholder engagement, account management and people coordination, etc.
• Strong internal and external communication skills and an ability to manage multiple issues and clearly articulate outcomes, concerns and solutions
• Bachelor’s degree in Public Relations, Marketing, Business Administration, or a related field
• Leadership dexterity
• Adept at the use of various social media platforms
• Understanding of solar fundamentals, and familiarity with the Nigerian solar community preferred
• Exceptional organization and communication skills
• Entrepreneurial/driven and persistent work ethic

• Commitment to best-in-class customer service to both internal and external customersDemonstrated interest in building a stronger, cleaner economy and deploying more solar

• Application
  Qualified and interested applicants should send their CVs to recruitment@stresertintegrated.com using CMMAs-e0-24 as subject
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• Build, engage, and manage the community of installers and clients
• Create a feedback system for enquiries, complaints and suggestions as regards service delivery
• Support solar project development and acquisition
• Support new market research and development opportunities, including emerging solar markets, energy storage, low-income community solar, and wholesale markets
• Create online and offline channels for brand awareness and engagement of the organization’s solar products and services
• Coordinate and track solar projects under development or acquisition phase through closing
• Scout for newbie and skilled solar installers across the country
• Organize installers’ capacity development programs
• Drive growth and promotion of the organization’s service offerings through its coordination of its network of professional installers and technicians
• Create massive awareness campaign programs among the public about the huge benefits of the organization’s solar products
• Keep and grow the organization’s communities of solar installers and clients engaged across official social media channels and in-person events
• Track and coordinate installation schedules among installers
• Facilitate official communication and correspondence between the organization and field-installers (freelancers and full-time technicians)Other assigned community-related task