Community Engagement & Communication Coordinator

at  Associated Engineering Group of Companies

Job Description:
We are currently searching for a Community Engagement & Communications Coordinator in our Calgary office. The successful candidate will be an excellent communicator, with strong people skills, and a background in strategic community engagement and communication. You will be joining an established team of professionals working on several high-profile infrastructure and transportation projects in the Calgary area.
In this role, you will have the opportunity to grow your career by being exposed to a variety of tasks and directly interacting with team leaders, clients, and the public. You will be exposed to a large variety of opinions expressed by members of the public, and the successful candidate must have an ability to remain professional and composed in all interactions.

What we offer:

• A flexible work environment that allows for a combination of working from home and in the office.
• Competitive salary and benefits, including a fitness allowance, company-matching pension program, and a parental leave top-up program.
• Ongoing support for your growth and development, including a formal Professional Development program, mentoring programs, training opportunities, professional designation support and a Young Professionals Group.
• An active Social Club that promotes social activities in and outside the office.
• An office that is walking distance from Crowfoot Train Station.

Your responsibilities will include:

• Coordinating directly with owners/clients, project managers, engineers, and contractors to prepare public communication material including display boards, newsletters, factsheets, website content, social media content, construction notices, and discussion guides.
• Issue management: proactively identifying issues and suggest resolution strategy.
• Drafting responses to public inquiries; conducting necessary forensic work and following up on contractor/project team resolution.
• Writing key messages, proof points, briefing notes, presentation packages, and information for press releases.
• Keeping issues log, public inquiry log, and key messages log.
• Coordinating site tours with political figures and/or other stakeholders.
• Coordinating and expectation setting with sub-consultants.
• Preparing and implementing communication, engagement, and outreach strategies to promote projects.
• Supporting the development of digital media and website development activities.
• Planning and executing in-person and virtual meetings and presentations.
• Collecting and entering data related to online engagement and surveys.
• Collating and managing community engagement reporting.
• Miscellaneous assignments on an as-needed basis, such as award submissions, project summaries, or internal intranet posts.

Job Requirements:

What you will bring:

• University Degree in either Communications, Marketing, Public Relations or equivalent experience in public engagement, communication, or marketing.
• 2+ years of experience in community engagement, communications, or a similar role.
• Professional writing experience including plain language, web-content, internal and external communications.
• Strong analytical, planning, organizational, problem solving and time management skills.
• Interest in infrastructure project delivery or the willingness to learn.
• Knowledge of online and virtual engagement including social media.
• Working knowledge of public sector infrastructure projects is an asset.
• Experience with government relations, risk identification, media relations, public relations, stakeholder analysis and facilitation are an asset.
• Experience with Indigenous community engagement and socio-economic studies is an asset.
• Knowledge of various software, including Adobe Suite, WordPress, Survey Monkey, Hootsuite, Google Analytics, Engagement HQ, Social Pinpoint, Zoom, Microsoft Teams, WebEx is an asset.
• Experience working in a project management software.
• Knowledge in graphic design, photography and/or videography is an asset.
• IAP2, CPRS, IABC, IAF membership or certification is an asset.

• Coordinating directly with owners/clients, project managers, engineers, and contractors to prepare public communication material including display boards, newsletters, factsheets, website content, social media content, construction notices, and discussion guides.
• Issue management: proactively identifying issues and suggest resolution strategy.
• Drafting responses to public inquiries; conducting necessary forensic work and following up on contractor/project team resolution.
• Writing key messages, proof points, briefing notes, presentation packages, and information for press releases.
• Keeping issues log, public inquiry log, and key messages log.
• Coordinating site tours with political figures and/or other stakeholders.
• Coordinating and expectation setting with sub-consultants.
• Preparing and implementing communication, engagement, and outreach strategies to promote projects.
• Supporting the development of digital media and website development activities.
• Planning and executing in-person and virtual meetings and presentations.
• Collecting and entering data related to online engagement and surveys.
• Collating and managing community engagement reporting.
• Miscellaneous assignments on an as-needed basis, such as award submissions, project summaries, or internal intranet posts