Community Engagement Consultant

at  eHealth Systems Africa

Who we are
eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.

We leverage our staff and department expertise across four programmatic areas:

• Public Health Emergency Management
• Disease Prevention and Monitoring
• Laboratory Systems & Diagnostics
• Climate Adaptation in Health, Food Security and Nutrition

In each of these programmatic areas, we partner with governments, communities, nonprofits and other stakeholders to generate holistic solutions, because we believe that every community deserves access to the types of tools that can enable them to lead healthier lives.
Purpose of the position
The Project Manager will coordinate the planning and implementation of daily operations of the projects in accordance with company and project specific standard operating procedures (SOPs), guidelines, budget, timeliness and contracts. Other responsibilities include supporting communications activities, attending meetings, and establishing and maintaining relationships with all stakeholders and partner agencies.
What you’ll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Developing and implementing community engagement strategies to ensure effective communication and collaboration between community members and organizations
• Facilitating meetings, workshops, and focus groups to gather input from community members and stakeholders.
• Building relationships with community leaders, organizations, and influencers to promote participation and support for the project.
• Providing training and capacity-building support to community members to enhance their involvement and decision-making skills.
• Assist in conducting outreach activities to raise awareness about programs, services, or issues relevant to the community.
• Collecting and analyzing data on community needs, preferences, and concerns to inform decision-making and program planning.
• Advocating for the interests and priorities of the community and traditional institutions.
• Monitoring and evaluating the effectiveness of community engagement efforts and adjusting strategies as needed.
• Serving as a liaison between the community and project team to facilitate communication and address concerns.
• Promoting inclusivity and diversity within community engagement activities to ensure all voices are heard and represented
• Participates in corporate strategic planning activities and applies project management theory to the organization’s business challenges
• Consistently at work, on time & adhering to Policies and Procedures
• Performs any other duties assigned by management.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• A degree from college or university in Project Management or related field. Master’s degree is preferred.
• Minimum of ten (10) years working experience in Project and Program Management, including a minimum of Five (5) years of different donor’s management experience, preferably in an NGO or an equivalent combination of education and experience.
• Strong leadership skills that include the ability to work effectively with project teams and external stakeholders, including national, state, and LGA representatives.
• Must have the ability to manage conflicts and resolve problems effectively.
• Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members.
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team, and possess good problem-solving skills.
• Must possess the ability to organize, instruct, and supervise staff while promoting group effort and achievement.
• Must have the ability to manage conflicts and resolve problems effectively.
• Training and presentation experience is preferred.
• Advanced computer skills, including Google Drive, Microsoft Windows and Microsoft Office Suite.

Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises assigned Project Management staff.

Certifications and Licenses

• A Project Management (PMI) certification is preferred

Language Ability

• English is the spoken and written language. Fluency in Hausa will be an added advantage.
• Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations.
• Ability to write reports, business correspondence, and procedure manuals. English is the spoken and written language
• Ability to effectively present information and respond to questions from executive and senior managers, employees, the general public, and clients/partners

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.
eHA Gender Diversity Statement
At eHealth Africa, diversity is integral to who we are. We value and honor diverse backgrounds and experiences, strive to create inclusive and equitable working environments that promote Learning, Fairness and Opportunities for all.
Above all,
We believe strongly in our mission and values, and our teams are most successful when they do also.

• Developing and implementing community engagement strategies to ensure effective communication and collaboration between community members and organizations
• Facilitating meetings, workshops, and focus groups to gather input from community members and stakeholders.
• Building relationships with community leaders, organizations, and influencers to promote participation and support for the project.
• Providing training and capacity-building support to community members to enhance their involvement and decision-making skills.
• Assist in conducting outreach activities to raise awareness about programs, services, or issues relevant to the community.
• Collecting and analyzing data on community needs, preferences, and concerns to inform decision-making and program planning.
• Advocating for the interests and priorities of the community and traditional institutions.
• Monitoring and evaluating the effectiveness of community engagement efforts and adjusting strategies as needed.
• Serving as a liaison between the community and project team to facilitate communication and address concerns.
• Promoting inclusivity and diversity within community engagement activities to ensure all voices are heard and represented
• Participates in corporate strategic planning activities and applies project management theory to the organization’s business challenges
• Consistently at work, on time & adhering to Policies and Procedures
• Performs any other duties assigned by management