Community Engagement Coordinator

at  Bloom World AcademyUnited Arab Emirates

GENERAL JOB DESCRIPTION

The Community Engagement Coordinator is responsible for being the face of the school, supporting all stakeholders, including parents, students, staff and visitors in a welcoming, courteous and professional manner. As the first point of contact within the school, an exceptional level of customer service is paramount, as queries and requests are supported efficiently, enthusiastically and knowledgeably. The role also provides day-to-day coordination support related to school services and offerings including, but not limited to catering, transport, uniform, communication, Bloom Enrichment Learning Activities (BELA’s), school trips and community events.

EXPERIENCE, QUALIFICATIONS AND PERSONAL ATTRIBUTES

Minimum Bachelors degree

• Minimum two years’ experience working in a similar role, ideally in a school setting or customer service driven environment
• Ability to manage all aspects of role with absolute confidentiality and with student safety and safeguarding at the core of all functions
• Exceptional customer service skills
• Fluent communication skills (written and spoken) in English – additional languages would be an added advantage
• Detail oriented with strong organisational skills
• Innovative, flexible and technologically adapt
• Approachable, mature, resilient and calm
• Culturally aware with well-developed interpersonal skills