Community Engagement Director

at  YMCA

Community Engagement Director Reports To: CEO Full Time $50,000 plus up to $5,000 in performance incentives with full benefits package.
Job Description
The Community Engagement Director has two primary functions: 1. Under the direction of the Senior Director of Business Services, the Community Engagement Director will work towards driving a superior member experience, increasing membership sales, and enhancing membership connection and engagement, i.e. moving members from casual to connected to committed, thereby increasing membership retention. 2. The Community Engagement Director is strategically responsible for leading all efforts in financial development, specifically annual sustaining, endowment, capital, and grant writing. The Community Engagement Director will work with team leaders, volunteers and members to create a sustainable culture of giving.
Qualifications

SKILLS, EDUCATION, AND EXPERIENCE

• BA/BS degree in business, marketing, non-profit or related field
• 3 or more years of related experience including customer service, communications, technology and/or business management beneficial.
• 3 or more years of experience in membership, marketing and/or sales. Experience in working with the health seeker market preferred.
• 2 years previous fundraising experience
• CPR and First Aid certifications preferred.
• Intermediate computer skills and experience with Microsoft Office suite.
  Physical Qualifications :
  Speaking, hearing, seeing, reading, writing, typing, lifting, walking, standing
  Essential Functions

MEMBERSHIP RESPONSIBILITIES:

• Actively promote membership enrollment and oversee correct data entry of all memberships.
• Process membership billing and membership cancellations.
• Timely communication with all interested requests for information.
• Prepare and distribute corporate membership invoices as well as process incoming corporate membership payments.
• Assists with Corporate Outreach, Health Fairs, and other events to promote with membership.
  · Manage the YMCA Financial Assistance Program, reviewing and awarding scholarships to individuals and families according to guidelines.
  · Assists in the administration and coordination of membership special events.
  · Attends and leads monthly Membership Meetings and compile membership reports, including new membership and termination reports, membership retention report and prospective membership reports.

FINANCIAL DEVELOPMENT RESPONSIBILITIES:

• Develop volunteer base by recruiting members, board and fostering other community connections.
• Directs and coordinates YMCA of Hannibal Strong Community campaign, endowment programs, capital development and grant writing.
• Develops communication plans to ensure members, participants, and the community understand the case for support.
• Develops processes and is actively involved in identifying, cultivating, and soliciting major gift prospects. Tracks all gifts and pledges by source and purpose and provides reports as needed.
• Maintains database resource file on top community leaders, sustained contributors, various reports, committees and mailings. Gathers data, compiles and prepares all national statistical and assigned strategic plan reports.
• Prepares and coordinates proposals for grants from private foundations and government sources with support from the appropriate Directors.
• Develops systems and manages resources needed to carry out the fundraising plans. Reviews and updates appropriate fundraising policies and procedures for the organization.
• Manages and maintains the receipt of all donations and special event ticket sales, including making deposits, invoicing donor accounts, ensuring proper recognition and correspondence, maintaining comprehensive donor files, preparing deposits, data entry and record keeping.
• Provides training in fundraising. Educates, motivates and provides feedback to individuals related to best practices in the fundraising process.
  Cause-Driven Leadership Competencies
  Attained Team Leader Certfication

Required Certifications

• BA/BS degree in business, marketing, non-profit or related field
• 3 or more years of related experience including customer service, communications, technology and/or business management beneficial.
• 3 or more years of experience in membership, marketing and/or sales. Experience in working with the health seeker market preferred.
• 2 years previous fundraising experience
• CPR and First Aid certifications preferred.
• Intermediate computer skills and experience with Microsoft Office suite.