Community Host

at  Sodexo

Job Introduction
A role that keeps everyone smiling.
As a Community Host at Sodexo in Shell Centre, London Waterloo, you will aim to go beyond the norm to create a workplace environment, where you will take our customers on a journey that will leave a lasting positive impression and be an ambassador for Shell and Sodexo, showcasing and being part of a high-performing team. This position requires a proactive customer-focused individual with an exceptional eye for detail and be a natural communicator and builds relationships at all levels, willingness to deliver a 5* business service to the staff and visitors of Shell London Campus.

WHAT YOU’LL DO:

• Meetings rooms /Floor under your control are all fully operational, all customer requests are actioned in a timely manner and a 5-Star service is provided with positive feedback from users
• Conduct site induction tours to the agreed plan and support events as required.
• Deliver a consistent level of service, within the Company’s standards, to the contract specification and agreed on performance.
• Provide accurate and timely reports to support the management of the floor.
• Be approachable, warm, and friendly as we support & welcome Shell employees to their exciting workplace and connect with their team.
• Ensure that any administration, emails, diaries, and reports are kept up to date.
• Assist Catering operation including serving refreshments, lunches and setting up events
• Complete all records and audits as directed accurately and in a timely manner.

A ROLE YOU CAN FEEL GOOD ABOUT.

• 40 hours per week
• Monday- Friday (some weekends and evenings may be required)
• £13.97 per hour
  Check your local transport links here: Plan Your Journey | Travelin

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied