Community Hub Resource Worker

at  John Howard Society of Kawartha Lakes Haliburton

JHS Kawartha Lakes and Haliburton has provided programs addressing crime & its causes in our area for over 40 years. This includes diverse approaches to violence prevention, intervention, diversion, & response. We know that positive change doesn’t happen in a punitive or judgmental environment. We work from a trauma/ resilience informed, anti-oppressive, restorative lens.

JOB OUTLINE

The objective of the Hub Resource Worker is to support the Integrated Care Hub team with the daily operations as we strive to provide low barrier, accessible services to the homeless community/population within the City of Kawartha Lakes. Homelessness within Kawartha Lakes is becoming more apparent and there are many individuals who are at risk living in precarious situations. The program currently includes a drop in support space addressing food insecurity, referrals to the local shelter and other community support agencies along with addressing other basic needs. Housing assessments and applications are completed during drop-in times. The space includes a needle exchange program for safe injection kits, safe inhalation kits, and naloxone kits to address harm reduction needs in the community. While this space is addressing homelessness, addiction and mental health is also apparent in our community and it is important we are creating a stigma-free environment meeting people where they are at.
We are seeking a passionate and dedicated person to join our team. This role is pivotal in supporting the daily operations of the Hub to ensure basic needs and support is provided to members of our community. This includes engaging clients by providing resources, assistance, and fostering a sense of belonging and support. If you have a commitment to community development, strong interpersonal skills, and a desire to make a positive impact, we encourage you to apply.

QUALIFICATIONS

College diploma and/or University degree or equivalent in Social Services, Psychology, Education, Criminology, Community and Justice Services or similar.

• Knowledge of crisis intervention techniques, including experience working in the justice system an asset
• Good written and oral communication skills.
• Proficient in word and excel.
• Experience working with at-risk populations.
• Knowledge of community resources.
• Ability to work in a team setting and/or independently.
• Good interpersonal skills.
• Current Criminal Record and Vulnerable Sector check.
• Culturally specific program training is considered an asset.
• Ability to accurately, and timely record information.
• Ability to provide outreach and/or referrals to ensure program outcomes.
• Thorough knowledge of community services and support programs for those involved, or at risk of being involved, in the justice system (e.g., shelters, addiction, mental health, social services, etc.).
• Solid professional boundaries.
• Access reliable transportation and a willingness to travel.

Job Type: Fixed term contract
Contract length: 2 months
Pay: $25.66 per hour
Expected hours: 35 per week

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: In person
Application deadline: 2025-01-24
Expected start date: 2025-02-0

Frequent and open communication with the Hub Coordinator & Program Director for the purpose of maintaining a safe environment.

• Support the daily operations of the hub- answering doors, monitoring hub activity, assisting with handing out basic need’s supplies, light cleaning of work areas, assisting with program work as directed
• Adhere to agency policies and procedures and Ministry guidelines and standards for program delivery.
• Remain up to date with respect to current trends with homelessness in the City of Kawartha Lakes that intersect with the work done at JHS.

To report all concerns to supervisors

• To work in collaboration with other housing, mental health, addiction and social services and health care professionals within the hub
• Establishing and maintaining clear and professional boundaries with all clients and their supporters.
• Maintain strict confidentiality and safekeeping of all client files and identifying information.
• Engage, motivate, and maintain rapport with all clients and be flexible to accommodate client barriers or vulnerabilities.
• Complete all necessary tracking forms as required
• Produce and implement client reminders.
• Distribution and collection of all harm reduction supplies, including Naloxone.
• Refer individuals in need of other specialized services internally, or externally to other relevant community supports.
• Deliver services in a way that reflects the racial, cultural, linguistic and gender/specific needs of the community being served.