Community Intervention Officer (Rough Sleepers)

at  Middlesbrough Council

At Middlesbrough, we truly live our values and incorporate them into everything we do. We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available.
This is an exciting time for Middlesbrough as we develop ACT (Accessing Change Together) which integrates council staff and partner organisations and provides a range of support and interventions in relation to service users who need support with Housing Support and Homelessness, Domestic Abuse and Substance misuse. ACT (Accessing Change Together) is integrated, which means lots of support services are working together and using a shared case load management system.
This makes it easier for service users to get access to services they need and easier for council staff and partner organisations to work together and share information to improve outcomes for service users. Working with a multi-disciplinary approach, the teams aim to react quickly to needs, developing risk assessments and support plans to address those needs appropriately.
The teams work alongside other services including Adult & Children’s Social Care and Public Health, to develop consistent pathways and effective processes. We have an opportunity which has become available within ACT (Accessing Change Together) in the Community Intervention Team and we are looking to recruit a Community Intervention officer that works primarily with service users who are identified as Rough sleepers.
You will need to have the drive to help improve and contribute to the ACT Accessing Change Together vision, have experience of working effectively with a range of services and have the skills, passion and resilience to work creatively with service users who need ongoing support in relation to Housing, Homelessness Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate).
New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.
Please note, this is a fixed term contract until 31.03.2026.
For further information about this role please speak to Rachel Jenkins ACT Middlesbrough Lead Officer 01642 727139 or Jemma Bennett Community Interventions Team Manager 01642 728199.

Please refer the Job description for details