Community Liaison

at  Centre For Neuro Skills

The Community Liaison is primarily responsible for the referral development activity associated with a given facility and/or geographic region and participates in public and corporate activities as directed. You will reflect the organization’s mission, core values and ethics. Work is full time during the week (Monday-Friday 7:30am-4:30pm) with occasional evening and weekend work. Work is performed in the community, the CNS clinic(s) and at home. The region is can be based in either Los Angeles or Simi Valley area. A high degree of accuracy, organization and communication skills are needed for this position.
With traumatic brain injury, life changes in an instant. For us, there is no greater reward than easing human suffering and helping people put their lives back together. CNS helps people with brain injury find hope, independence, and return to a meaningful life - and you play a critical role in their journey.
At CNS, we are a community of “Pathfinders” who work together to find every path possible for our patients to reach their maximum independence and quality of life. We create a supportive work environment through selflessness, innovation, and hard work. We take work very seriously, but we also enjoy a great atmosphere of fun and professional development, and we are committed to promoting a rich environment for each other to thrive through collaboration and empowerment
Work is full time during the weekdays with some weekend and overtime work. Work is performed remotely with some travel.
Please see our moving corporate video, “The Story of Centre for Neuro Skills” at https://youtu.be/Jwqve9gWtEw

Benefits include:

• paid time off
• extended sick leave
• medical, health, dental, and life insurance starting the 1st of the month after hire
• holiday pay including a floating Personal Observance Day
• 401(k)

Job Tasks:

• Schedules, conducts, and documents referral development calls to referral sources including physicians, insurance companies, case managers, discharge planners, family members, patients, and others.
• Identifies and coordinates opportunities to provide in-service training to referral sources, families, and patients.
• Attends or participates in local, regional, and national professional conferences and chapter meetings as a representative of CNS.
• Travels within and outside the assigned regional area to achieve sales and marketing goals. Attends and participates in the National Marketing and Admission Meeting (or equivalent) held approximately every 6 months.
• Participates in weekly Referral Status Conference call(s).
• Promotes a positive and professional image and leadership role of CNS within the head injury rehabilitation community and all other work-related settings.

JOB REQUIREMENTS:

• Bachelor’s Degree. Preferred Healthcare experience, whether in a clinical role, medical sales role, or patient advocacy experience can be used to offset the educational requirement.
• Minimum 2 years’ experience in a direct sales or referral development is highly preferred.
• Healthcare sales/marketing experience highly preferred.
  The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. It’s not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are arrived at each unique case. A reasonable estimate of the current salary is $85,000.00-$100,000.00/year.

• Schedules, conducts, and documents referral development calls to referral sources including physicians, insurance companies, case managers, discharge planners, family members, patients, and others.
• Identifies and coordinates opportunities to provide in-service training to referral sources, families, and patients.
• Attends or participates in local, regional, and national professional conferences and chapter meetings as a representative of CNS.
• Travels within and outside the assigned regional area to achieve sales and marketing goals. Attends and participates in the National Marketing and Admission Meeting (or equivalent) held approximately every 6 months.
• Participates in weekly Referral Status Conference call(s).
• Promotes a positive and professional image and leadership role of CNS within the head injury rehabilitation community and all other work-related settings