Community Library Assistant

at  Cambridgeshire County Council

About the role
Linton Library is a vibrant, busy community library situated in the heart of the village. We are looking for a friendly, enthusiastic, and versatile person. You will have high standards of customer care and be able to work using your own initiative.
The successful candidate will be responsible for creating a friendly and welcoming library space for all customers and volunteers. Mainly working on your own you will be able to multi-task, be flexible and enjoy working under pressure. There may also be scope for working in other locations, so flexibility and adaptability is a must. IT skills are essential for this role and full training will be given on library specific systems and processes. The role involves a significant amount of standing, bending, carrying books and pushing heavy trollies.

You will:

• be confident working on your own using your initiative.
• have excellent communication and digital skills.
• be able to work with volunteers.
• be able to quickly master the varied aspects of library routines, including front line customer care, using the library management system, the self-service machines, handling cash, stock requests and stock circulation procedures.
• demonstrate a mature and professional attitude.
• be able to work collaboratively with partners in the building.

We strongly recommend that all applicants read the “Guidance on applying for a Job” document, which can be found by clicking on “General Information for Applicants” under “Further Information for this job”.
This is a permanent 8.5 hours per week post. The salary is pro rata to reflect this.
Interviews will be held at Linton Library on Monday 9th December

FOR MORE INFORMATION OR TO CHAT ABOUT THIS OPPORTUNITY PLEASE CONTACT LISA DIMALINE 07464 527094 OR LISA.DIMALINE@CAMBRIDGESHIRE.GOV.UK

Linton Library is a vibrant, busy community library situated in the heart of the village. We are looking for a friendly, enthusiastic, and versatile person. You will have high standards of customer care and be able to work using your own initiative.
The successful candidate will be responsible for creating a friendly and welcoming library space for all customers and volunteers. Mainly working on your own you will be able to multi-task, be flexible and enjoy working under pressure. There may also be scope for working in other locations, so flexibility and adaptability is a must. IT skills are essential for this role and full training will be given on library specific systems and processes. The role involves a significant amount of standing, bending, carrying books and pushing heavy trollies.

You will:

• be confident working on your own using your initiative.
• have excellent communication and digital skills.
• be able to work with volunteers.
• be able to quickly master the varied aspects of library routines, including front line customer care, using the library management system, the self-service machines, handling cash, stock requests and stock circulation procedures.
• demonstrate a mature and professional attitude.
• be able to work collaboratively with partners in the building.

We strongly recommend that all applicants read the “Guidance on applying for a Job” document, which can be found by clicking on “General Information for Applicants” under “Further Information for this job”.
This is a permanent 8.5 hours per week post. The salary is pro rata to reflect this.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment.
Interviews will be held at Linton Library on Monday 9th December

When completing the supporting statement for this position, please tell us how your skills, experience, capability and potential match each of the criteria in the person specification. Think carefully about the following criteria and provide practical examples of how and when you have used the particular knowledge, skill or experience:

• Demonstrate your understanding of delivering good customer service
• Interpersonal skills, including patience and listening skills with an ability to establish exactly what the customer requires
• A pleasant, helpful manner with customers of all ages and abilities.
• A strong team player, able to work with colleagues on projects and contribute to team goals
• Flexibility and adaptability in all areas of work, including being able to respond to a change in hours or workplace location

PLEASE NOTE: THE SUPPORTING STATEMENT IS THE MOST IMPORTANT PART OF YOUR APPLICATION. THIS WILL BE USED IN THE SHORTLISTING PROCESS TO ASSESS WHETHER YOU MEET THE ESSENTIAL REQUIREMENTS FOR THE ROLE.

When completing the supporting statement for this position, please tell us how your skills, experience, capability and potential match each of the criteria in the person specification. Think carefully about the following criteria and provide practical examples of how and when you have used the particular knowledge, skill or experience:

• Demonstrate your understanding of delivering good customer service
• Interpersonal skills, including patience and listening skills with an ability to establish exactly what the customer requires
• A pleasant, helpful manner with customers of all ages and abilities.
• A strong team player, able to work with colleagues on projects and contribute to team goals
• Flexibility and adaptability in all areas of work, including being able to respond to a change in hours or workplace location.

About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network ‘IDEAL’ and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
https://www.cambridgeshire.gov.uk/council/jobs-and-careers
Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more