Community Lunch Facilitator

at  Asylum Seekers Centre

To coordinate, schedule and provide support at ASC Community Lunches at our Newtown office & Auburn Centre for Community.

PURPOSE / OBJECTIVE

To coordinate, schedule and provide support at ASC’s Community Lunches at our Newtown office & Auburn Centre for Community.

DUTIES & RESPONSIBILITIES

• Welcome lunch volunteers and support them to create a warm, welcoming space for community members and diners
• Brief / remind the team on the purpose of ASC Community Lunches, including tips on communicating with people seeking asylum and maintaining boundaries.
• Set up the kitchen and support lunch volunteers to prepare, deliver, serve and store food to Food Safety standards.
• Orientate lunch volunteers to the kitchen, providing instructions for site safety (WHS) and safe use of equipment/appliances.
• Support lunch volunteers to leave the kitchen clean and tidy and pack up any leftovers into takeaway containers, clearly marking them.
• As requested, send follow-up surveys and Thank You emails to lunch volunteers after they have completed their shift.
• Complete an Attendance and Feedback form and other records as required for ASC reporting cycles.
• Respond to questions from lunch volunteers within the delegations of this role.
• Report any incidents to Line Manager or Incident Coordinator as they arise.
• Escalate any client needs, requests or concerns beyond the Lunch program to Line Manager, and/or Centre-based staff as they arise.
• Contribute to the continuous improvement of the ASC Lunch Program.
• Contribute to specific food projects or opportunities as they arise, and as time allows.
• Other, as reasonably requested by the Line Manager.