Community Ministries Worker C

at  The Salvation Army

The Community Ministries Worker – C assists individuals and families seeking aid from The Salvation Army. This role supports both the Food Bank & Family Services operations, provides emergency assistance, contributes to the maintenance and organization of these services, and handles transportation needs.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• The successful job applicant will have completed High School, plus specialized courses of a minimum of six (6) months.
• Food Safe Training
• Current Certification in First Aid/CPR
• Non-violent crisis intervention training preferred – capable of intervening in physical confrontations and maintaining a safe environment for staff, volunteers and clients
• Valid Food Safe certificate

EXPERIENCE AND SKILLED KNOWLEDGE REQUIREMENTS

• A minimum of two years of general related experience.
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• An alternative combination of education and experience might be considered.

SKILLS AND CAPABILITIES (EXAMPLES PROVIDED BELOW):

• Good organizational skills.
• Good communication skills.
• A positive attitude, a strong work ethic and a willingness to learn and be flexible in the face of change.
• Exhibit good listening skills, have strong communication skills and respect authority.
• Excellent interpersonal skills, integrity, and adaptability.
• Represent the organization in a professional and engaging manner.
• Ability to lift/move on a regular basis up to 40 pounds.
• Must comply with all Salvation Army policies and procedures and associated legislation.
• Ability to work independently as well as part of a team with supervision in a multi-faceted environment.
• Effective organizational and time management skills – self-motivated and disciplined self-starter.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

GENERAL DUTIES:

• Consistently demonstrates empathy and concern for clients and their families.
• Provides emergency food hampers to clients as directed by the Food Bank Supervisor.
• In the absence of the Food Bank Supervisor, supervises volunteers across various areas (including orientation, training, evaluation, and discipline) using the Volunteer HUB system.
• Conducts initial intake assessments following standardized procedures to determine immediate needs and support required for clients, including evaluating client/family protection issues; enters information into L2F.
• Provides emergency assistance services such as housing, shelter, food, and clothing, in accordance with organizational policy and procedures.
• Maintains confidentiality accurate client files and statistical records through data entry into the CMS system.
• Receives, declines, and sorts/organizes non-monetary donations or purchased products following standard procedures.
• Ensures safe handling of hazardous materials and arranges for the disposal of unusable items in accordance with policy.

ADDITIONAL RESPONSIBILITIES:

• Assists in various capacities as directed by supervisors.
• Performs other related duties as assigned, ensuring flexibility and responsiveness to evolving community needs.