Community Nursing eRoster Administrator

at  Berkshire Healthcare NHS Foundation Trust

An exciting new opportunity has become available within our community nursing administration team in Wokingham.
This post is to provide comprehensive administrative support to ensure the effective and smooth running of our eRostering/staffing system across all our clinical and administration teams, including ensuring that all our shifts have adequate provision on each shift.
You will support the team leaders in ensuring all the rostering of their shifts are safe and fair to all staff and be the first point of contact for all working, guiding all aspects of roster guidelines.
You will be the first point of contact for all working in community nursing Wokingham rostering system and answer all calls and emails in a timely , polite, and professional manner.
You will ensure that all requests for shift have been processed through the correct authorisation procedures and undertake regular monitoring of the rosters to ensure visibility of upcoming gaps, acting where necessary.
Liaising with the team leaders and admin lead at the start and end of each weekday, you will use the rostering system to ensure that rosters are created and liaise with NHSP (NHS Professionals) to support request for staff with suitable bank members wherever possible.
Working as part of our administrative team, you will support with the day to day running of the service.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Good interpersonal, communication, observation and reporting skills.
Be a strong Individual who is forward thinking and proactive to ensure tasks and potential problems are quickly identified
Ability to work effectively in a team, work on own initiative and unsupervised.
Computer software qualification or equivalent knowledge and experience of using a variety of software programmes/packages - Microsoft – Excel, Word & PowerPoint.
Previous knowledge and experience of working in a busy office and/or customer care environment.
Strong organisation and planning skills, excellent time-management with the ability to reprioritise own work and that of others to ensure tasks are delivered on time