Community Patient Navigator

at  Ascension

DETAILS

• Department: Free Clinic
• Schedule: Monday - Friday, 8:00am 3:00pm. Flexible start and end time.
• Hospital: Ascension St. Vincent’s Ridge Park
• Location: Birmingham, AL
  Bilingual in Spanish/English is strongly preferred for this role. Heavy phone work is involved. Strong communication and computer skills needed!

REQUIREMENTS

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate’sdegree/Bachelor’s degree OR 4 years of applicable cumulative job specific experience required.

Coordinate access to health-related services by assisting clients with utilizing available resources.

• Identify potential clients, complete initial needs assessment, and maintain follow-up to ensure appropriate guidance to health services.
• Provide informal counseling, education, and social support to clients. Assist clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications.
• Develop and maintain strong working relationships with external (referral sources and community agencies) and internal contacts (departmental team members).
• Maintain accurate client records by documenting all contacts, services provided, and outcomes in order to track all clients and services for future reference.