Community Resource Navigator

at  Catholic Charities of the Diocese of Albany

Are you Ready to Launch Your Career?
Join us in our mission as a Community Resource Navigator at Catholic Charities of Saratoga, Warren & Washington.
Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

As the Community Resource Navigator, you will play a pivotal role in individuals’ lives, making a significant impact through:

• Receive and respond to phone calls, messages, and online referrals from individuals and families in need of assistance, inclusive of referrals from other community service providers;
• Completes intakes, initial assessments, referrals and education, advocacy, budgeting, screening, and provides material goods and financial assistance and documents funds disbursed as appropriate;
• Maintains a record of services, files case notes, processes payments and completes necessary documentation accurately in a professional, timely fashion;
• Completes data entry and provides necessary information for completion of program reports;
• In collaboration with the designated Agency Supervisor, provides statistics and data for funding;
• Completes inventory of material goods monthly and informs supervisor of needed goods including transportation vouchers, gift cards, personal care items, laundry vouchers, etc.;

Community Resource Navigator Minimum Salary: $20.00
Community Resource Navigator Maximum Salary: $20.00
Community Resource Navigator Schedule: Monday - Friday: 9 - 5 (35 hrs/week)

Qualifications:

• High School Diploma or GED
• 1 year of experience working with diverse populations

• Receive and respond to phone calls, messages, and online referrals from individuals and families in need of assistance, inclusive of referrals from other community service providers;
• Completes intakes, initial assessments, referrals and education, advocacy, budgeting, screening, and provides material goods and financial assistance and documents funds disbursed as appropriate;
• Maintains a record of services, files case notes, processes payments and completes necessary documentation accurately in a professional, timely fashion;
• Completes data entry and provides necessary information for completion of program reports;
• In collaboration with the designated Agency Supervisor, provides statistics and data for funding;
• Completes inventory of material goods monthly and informs supervisor of needed goods including transportation vouchers, gift cards, personal care items, laundry vouchers, etc.