Community Safety Manager - North

at  Sage Homes

ABOUT SAGE HOMES

Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.
Since 2017 we have delivered around 17,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and we continue to deliver high quality affordable homes across the country.
We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.

ABOUT THE ROLE:

As a Regional Community Safety Manager covering the North Region at Sage Homes, you’ll oversee risk management, supervise the Community Safety team, and tackle ASB, hate crime, and domestic abuse through early intervention. Working with internal teams, partners, and the Community Safety Insight Group, you’ll drive safe, thriving communities and continuous service improvement.
The role is on a hybrid model with the successful candidate being based from home, our Northampton based office and when required supporting their team out in the field.

DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

• Manage a remote team of Community Safety Officers, ensuring high performance and professional handling of customer reports.
• Provide a comprehensive, customer-focused community safety service, addressing anti-social behaviour (ASB), hate crime, and domestic abuse.
• Develop and maintain effective relationships with internal and external partners to deliver coordinated and comprehensive services.
• Participate in policy reviews, strategic projects, and service improvement initiatives, ensuring alignment with Sage Homes’ ASB Policy and Procedures.
• Meet defined operational measures and performance metrics, reporting to the Head of Resident Services and other leadership teams.
• Work with the Community Safety Insight Group to harness customer feedback and improve services, ensuring customer voices are heard and acted upon