Community Support Specialist (Administrative Assistant)

at  FirstService Residential

JOB OVERVIEW:

As a Community Support Specialist, you’ll be responsible for execution of processes in support of the property management team and Regional Operations. The Central Operations Team covers a variety of administrative functions and additional responsibilities may vary by role assignment.
This is a great opportunity for individuals looking for a career path as a property manager or in general business operations. This position will interact with primarily internal clients and also external clients to deliver excellent customer service and support.

SKILLS & QUALIFICATIONS:

• Associate’s degree in business or related field preferred, or equivalent combination of education and experience.
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Ability to work with sensitive and/or confidential information.
  What We Offer:
  As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
  Compensation:
  $18.00/hour
  Disclaimer Statement:
  The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Administrative Coordination - provide support to Association Managers and Regional Directors such as:

• Access device/fob activation and distribution
• Sending out correspondence via letters, emails and phone blasts
• Annual meeting and election preparation
• Tracking of returned nominations and proxies
• Update/upload data and documents into company systems
• Assist with homeowner compliance responses and escalations
• Update community calendars
• Maintain and process operational report requests
• Collaborate in management of mail room and office suppliesMaintain work logs and billing reports as appropriate. Work logs and billing reports must be kept current and accurate at all times.
• Collaborate in greeting and assisting visitors to the office.